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    • Yeah, I would confirm that anyway, as there is a separate sheet where I have to put in those details and my insurance number and driving licence number. That is on page 2 (page one is their allegations) then page three is a statement that you weren't the driver and space to give details who was driving. Page 4 is an empty sheet for a statement to explain the situation. So I will fill out my details as the driver on page 2, admitting I was driving at the time, and then attach my statement as above as a separate sheet. That should hopefully do it at this stage
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Seems OK, except that you must provide your details (as the driver). Include your name, address, DOB and driving licence number. This is to comply with s172 of the Road Traffic Act. Keep a copy and get a free Certificate of Posting from the Post Office.
    • Dear all, some information/advice required please.   I recently received a Further Steps Notice about a fine from 19/03/2018 which I knew nothing about. It was regarding a vehicle parked on the street without tax ( It was covered up and there because the only key to it had been stolen, I had been away from home  and I was having trouble getting a new key cut and coded to the vehicle )  I had not made a change of address to DVLA which would be why I knew nothing about the fine until receiving the final steps notice dated 29th April 2024 and giving me 10 working days to pay, although the notice did not arrive till May 9th 2024. I emailed the London Collection and Compliance Centre on May 13th 2024 asking for any information and they sent me a copy of the original fine. It is for  £390 back vehicle tax, £85 cost and £600 fine.  I now have received a Notice of Enforcement dated 7th June 2024 demanding payment ( total £1036)  or an arrangement by 6am 15th June ( tomorrow )  My question is is it tool late now to question the £600 fine part of the total amount to be paid ? That amount seems punitive.  Would making a statuary declaration regarding having no knowledge of the original court date apply ? And any other advice gratefully received. I am on Universal Credit and apparently they have already taken £177 via benefit reductions which I wasn’t aware of, but does make it seem strange that they were also unable to contact me.    Many thanks for any assistance 
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Time For Lba Unsure How To Proceed


pebbles26
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Hi everyone thanks for taking time to read. I have received reply from barclaycard stating will let me know by 26th october but this is beyond the 14 days. The 14 days time up is on friday? When i send LBA do i send the template out of the library and just add my details and adapt it or do i put thanks for letter dated ........ at the beginning? Im really unsere so any help would be great.

Barclaycard:- S.A.R sent

Statements received

LBA sent

 

 

NatWest:- S.A.R sent

Statements received

 

 

Studio Cards:- S.A.R sent

Statements received

 

 

 

Marbles:- S.A.R sent

Statements received

LBA sent

Goodwill offered £125.00 (today)

 

 

 

Capital one:- S.A.R sent

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Use the template from the library but adapted to suit your circumstances, for example

 

Thank you for your letter of (date)

 

or

 

I am in receipt of a letter dated (date) from (name) and note its contents.

 

or

 

I am in receipt of a letter dated (date) from (name) and acknowledge receipt of the information contained therein

 

You get the idea.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Thankyou so much for your help

Barclaycard:- S.A.R sent

Statements received

LBA sent

 

 

NatWest:- S.A.R sent

Statements received

 

 

Studio Cards:- S.A.R sent

Statements received

 

 

 

Marbles:- S.A.R sent

Statements received

LBA sent

Goodwill offered £125.00 (today)

 

 

 

Capital one:- S.A.R sent

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OK How about this just adapted it slightly:-

 

I am in receipt of a letter dated 3rd October from Katrina Downs and acknowledge receipt of the information contained therein

I now understand that the regime of 'fees' which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.

 

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.

 

I calculate that you have taken £1200. Total £1200.

I am enclosing a copy of the schedule of the charges which I am claiming. I have already sent you a copy of this in my original letter of the 28TH September

Additionally you have entered a default notice against my credit record. This default occurred merely in respect of unlawful charges levied by you or was the result of impecuniosity caused directly by the taking by you of penalty charges which you had applied unlawfully to my account.

 

In addition to full payment of the sum mentioned above I require that you remove the default entry from the register. Please note that mere correction or amendment to the entry will not be acceptable.

 

I require repayment in full of this money and removal of the default notice. If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus interest plus a claim under ss.7 and 13 of the Data Protection Act 1998 plus my costs and without further notice.

 

Yours faithfully,

 

Barclaycard:- S.A.R sent

Statements received

LBA sent

 

 

NatWest:- S.A.R sent

Statements received

 

 

Studio Cards:- S.A.R sent

Statements received

 

 

 

Marbles:- S.A.R sent

Statements received

LBA sent

Goodwill offered £125.00 (today)

 

 

 

Capital one:- S.A.R sent

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Right i sent my LBA on tuesday of this week as i had letter from katrina downs saying should expect reply by end of october but this was past my deadline. I think i have messed my charges up though as when estimating charges i have estimated from jan 2000 but they didnt introduce them till jan 2001 will they just ignore the ones that are not relevant or will this go against me? dont usually mess things up but my daughter has not been well and i now have a rotten cold. Any help would be great many thanks pebbles26

Barclaycard:- S.A.R sent

Statements received

LBA sent

 

 

NatWest:- S.A.R sent

Statements received

 

 

Studio Cards:- S.A.R sent

Statements received

 

 

 

Marbles:- S.A.R sent

Statements received

LBA sent

Goodwill offered £125.00 (today)

 

 

 

Capital one:- S.A.R sent

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I am not 100 % sure they didnt charge before jan 2001 as have very vague recollections of having been charged on my card from as far back as 1992, Indeed am sure i've read in a couple of threads of people with charges on statements earlier than said cut off point, they just called them something different back then i think. IMHO by all means estimate back the full 6 years and if they disagree they'll have to prove it. Maybe a mod can give you a more definative answer

 

skb

Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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OK thankyou will keep you updated. Snet LBA off of thursday have not heard Aa peep from anyone yet

Barclaycard:- S.A.R sent

Statements received

LBA sent

 

 

NatWest:- S.A.R sent

Statements received

 

 

Studio Cards:- S.A.R sent

Statements received

 

 

 

Marbles:- S.A.R sent

Statements received

LBA sent

Goodwill offered £125.00 (today)

 

 

 

Capital one:- S.A.R sent

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  • 2 weeks later...

Received another letter from katrina downs saying should hear something by 24th november my lba runs out in 4 days ill wait till then and then proceed with next step

Barclaycard:- S.A.R sent

Statements received

LBA sent

 

 

NatWest:- S.A.R sent

Statements received

 

 

Studio Cards:- S.A.R sent

Statements received

 

 

 

Marbles:- S.A.R sent

Statements received

LBA sent

Goodwill offered £125.00 (today)

 

 

 

Capital one:- S.A.R sent

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