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    • I decided on confrontation - which I hate.  Omg the arrogance of the driver.  They refused to say who had given them the alleged permission to park on the private land - unless I proved ownership.  I couldn't believe they could be so objectionable.   They advised they couldn't take public transport to work as they lived too far away.  They couldn't rent a local garage as none were available. I simply said that's their issue not mine. It was infuriating that this person had such misplaced entitlement.  However I decided to humour them and show them the title deeds.   They couldn't respond.  Although at this point they alleged some guy in a city up north - whose name they couldn't remember - gave permission!!    They then asked if they could buy the garages and land!! Yet can't afford to park on a meter !! They seemed to back down and agree to now park elsewhere.  I hope so. 
    • I've worked out the contractor invoiced apx 250k - Without adding vat to the invoices.  So based on above he should have added vat to all invoices once he reached 85k?  Obviously he had to pay his labourers - would those payments get taken off what he received?  Or it doesn't matter cos he invoiced for the high sum?
    • Greetings, I'm writing to seek assistance with an ongoing issue I'm having with Manchester Council.  I parked my car in a residential area behind Wilmslow Road to go purchase some food, not realizing it was a no-parking zone. I later received a letter stating I had failed to make the required payment, and the penalty had increased. I appealed the fine, explaining that I had parked there but never received the original Penalty Charge Notice (PCN), so I was unaware of the need to pay. However, the council's reply did not address my initial concern. Is there anything I can do in this situation? I admit to parking there, and I was willing to pay the original fine, but I don't think it's fair for them to demand a doubled amount when they failed to send me the initial PCN.  Any advice or guidance you can provide would be greatly appreciated. Thank you in advance for your assistance.   MK Document.pdf
    • If you look at some of the other debt related threads will see that one of the first things which will be asked will be for you to list out your debts in a brief chronological order, including date of debt, amount, creditor, amount outstanding, defaulted – yes/no – date of default, date of last payment made, have you acknowledged the debt at all to the creditors. That lot at least. I expect that my colleague @dx100uk will be along but will meet to know at least that information
    • Hi, I have found this group very helpful hence I am here seeking help and advice.   I got myself into a situation where I have now more than £50k in unsecured debts (personal loans & credit cards) and things are now getting out of control as I am struggling to make payments. This is purely my own created situation and I am taking 100% responsibility for it. I am keen to get out of this situation as soon as possible hence I would appreciate any help and advice in this process. I am employed at the moment and don’t want to risk going into IVA or bankruptcy as this would risk losing my job. Being sole bread earner of my family, I cannot afford to lose my job. I have been trying to keep up with the payments so far and had few missed payments instances until 3/4 months ago but got caught up with missed payments somehow using my savings. All my debts are still with original lenders. However I know I am getting into same situation again shortly and won’t be able to get out of it again. I have started exploring Debt Management Plan (DMP) option through StepChange but haven’t submitted it yet. Based on budgeting, I have around £820 available to make payments to all lenders after taking care of all other essential expenses. This is definitely lot more affordable than what I am currently paying to different lenders. 1. Is DMP right option for me in current situation? 2. what are the negative consequences of availing DMP? 3. is there something else that I can do to get out of this situation? I’m determined to clear out all my debts but need bit of breathing space and time. Let me know please if you need any additional information. Thanks in advance for all your help and guidance. MM  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Rail Prosecution Letter


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I would really appreciate some guidance / advice with regard a situation I am in.

 

I was travelling on a Carnet ticket issued by my company and the inpsector suspected that the date had been amended. When I wrote the date on the ticket you couldn't see the date so I did rewrite over the date with a different Biro to make it clearer which in hindsight made it look worse! (I had previously used the old style Carnets which were never a problem as they were paper not the shiney tickets that are now issued - anyway I beleive this is irrelevant).

 

The date I travelled was the 26th and the 6 looked like it could have been changed from a 5. However on the 25th I was out of the country and can prove this, is there any benefit in trying to prove this as part of my defence. When interviewed I answered all the RPI questions but did not mention I was just back in the country so couldn't have previously used the ticket (I was in shock and worried about them contacting my company).

 

Will the Rail company notify my company that I am suspected of this offence as the ticket would have been purchased by them?

 

Also I have now received a letter from the prosecutions department saying that they are reviewing my case with a view to prosecution and I do not know how to respond. Also it does not state what they are thinking of charging me with. I genuinley had never used that ticket before but I don't know how to prove this. However I do recognise that the date written on the ticket was not clear and stated this in the interview.

 

I would be really grateful for some advice as this is really stressing me out and I am struggling to sleep at night! I am woirried how this incident could affect my job!

 

Any comments much appreciated!

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If you have proof that you could not physically have travelled on the date they are alleging, this is certainly worth telling them. I suppose they might accuse you of having obtained the ticket from someone else but without evidence, that is just speculation as far as a court would be concerned, and certainly outweighed by your documentary evidence of an alibi.

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I would really appreciate some guidance / advice with regard a situation I am in.

 

I was travelling on a Carnet ticket issued by my company and the inpsector suspected that the date had been amended. When I wrote the date on the ticket you couldn't see the date so I did rewrite over the date with a different Biro to make it clearer which in hindsight made it look worse! (I had previously used the old style Carnets which were never a problem as they were paper not the shiney tickets that are now issued - anyway I beleive this is irrelevant).

 

The date I travelled was the 26th and the 6 looked like it could have been changed from a 5. However on the 25th I was out of the country and can prove this, is there any benefit in trying to prove this as part of my defence. When interviewed I answered all the RPI questions but did not mention I was just back in the country so couldn't have previously used the ticket (I was in shock and worried about them contacting my company).

 

Will the Rail company notify my company that I am suspected of this offence as the ticket would have been purchased by them?

 

Also I have now received a letter from the prosecutions department saying that they are reviewing my case with a view to prosecution and I do not know how to respond. Also it does not state what they are thinking of charging me with. I genuinley had never used that ticket before but I don't know how to prove this. However I do recognise that the date written on the ticket was not clear and stated this in the interview.

 

I would be really grateful for some advice as this is really stressing me out and I am struggling to sleep at night! I am woirried how this incident could affect my job!

 

Any comments much appreciated!

 

The "smooth" RSP9599 ticket stock used for carnet tickets has been broadly the same since around 2006-07. It will not help your case in mentioning this fact.

 

I am also taking an educated punt that this is First Capital Connect. That's bad news...

 

You've put yourself in a bit of pickle by admitting you have re-written the date, presumably you admitted this at the time, under caution.

 

Whilst being out of the country doesn't change the fact you used an altered ticket, (again, regardless of any intent), it could offer some mitigation, if it were to go to court. You would have to demonstrate clearly that it was IMPOSSIBLE for you to have been in the UK on that date entirely. You would also have to ensure they can't claim the carnet tickets were used by somebody else.

 

It is worth remembering that every time you put a ticket through an automatic ticket gate, it is recorded to a remote server. They can check whether that specific ticket has ever been used through an ATG.

 

Whilst I doubt your employer will be told by FCC, if you are convicted, you may be obliged to declare this.

 

The offence will be one of the following:

 

Entering a train for the purpose of travel on the railway without holding a valid ticket entitling travel, contrary to Byelaw 18.1 of the Railway Byelaws, created by Section 219 of the Transport Act 2000 by the Strategic Rail Authority (the “Authority”) and confirmed under Schedule 20 of the Transport Act 2000.

 

Intentionally altering a ticket in a manner that an Operator would be defrauded or prejudiced, contrary to Byelaw 20.1 of the Railway Byelaws, created by Section 219 of the Transport Act 2000 by the Strategic Rail Authority (the “Authority”) and confirmed under Schedule 20 of the Transport Act 2000.

 

Travelling upon a railway without having previously paid his fare, and with intent to avoid payment thereof, contrary to Section 5(3a) Regulation of Railways Act 1889.

 

Regardless of any morality issues, if you send them an apology letter with £200 or so as a "settlement fee" FCC usually won't prosecute you and the case will be closed. If you believe you are innocent then tell them why, but be prepared to go to court - but don't pay any "settlement" if you believe you are innocent.

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Thanks for both of your comments.

 

I have not been accused of using the ticket on another date specifically was just summising after looking at the ticket with the RPI.

 

The operator involved is Greater Anglia (think the previous company used paper Carnet's), does this change the stance or how they are likely to act?

 

I do not want this to go to court and would be willing to pay a fine to make this go away, however if any offer of settlement is declined assume this is an admission of guilt and I will be found guilty in court?

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Thanks for both of your comments.

 

I have not been accused of using the ticket on another date specifically was just summising after looking at the ticket with the RPI.

 

The operator involved is Greater Anglia (think the previous company used paper Carnet's), does this change the stance or how they are likely to act?

 

I do not want this to go to court and would be willing to pay a fine to make this go away, however if any offer of settlement is declined assume this is an admission of guilt and I will be found guilty in court?

 

If you are wanting to pay to make it go away, then just send them a cheque for £100-£200 with a simple apology letter and explaining it won't happen again. Don't put in any snide comments or protest etc. Tell them the cheque is to cover their administrative costs.

 

They don't have to accept, but if you appear sincere, they usually will. If you've been caught by them before for whatever reason, it makes it difficult.

 

I've never seen a Greater Anglia carnet ticket sorry!

 

If you aren't guilty of anything, you shouldn't pay anything.

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