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    • upload sites dont retain copies and so what if they do... what do you think they are going to do, kidnap your grannies budgie or something..how the hell would any of the info required by us be of any use to them..... stop being paranoid and put them all in one mass multipage pdf.  
    • https://audicam.audi.co.uk/customer/6660055/00cc584e9769699ddba3807a2995032f/59022-13062024 Please let me know if you can access footage 
    • If it is only the registration plate – then there is no problem. In fact it's better because if big motoring world realise that you are getting advice and that you are coming for them, it will make them more likely to pay attention. There is no point in secrecy in these kinds of things. Let's see the video so we can understand what's happening
    • Hi i have the video footage now downloaded on my computer. However, the video has some personal information such as the reg. I have tried editing out the plate but struggling.
    • Well I certainly wouldn't worry about the registration number. It will actually be a good idea to have it on display for people who end up being offered it in the future once you have managed to return it. What other personal details are there? And anyway, you should have a copy for yourself anyway. You should be doing this kind of thing. You should be recording all telephone calls and confirming telephone calls in writing. You should record all conversations that you have with them in person. You should have a call recorder on your telephone and should keep that in your pocket. This is not the time to start getting slack and casual. I think you've already paid the price for this. You must now start getting your act together, getting evidence. Making sure that you have copies. Stop relying on other people to either tell you the truth – or to hold copies of things for you which might then be difficult to get from them if they feel that they are being compromised. Why can't you even access the video and record it onto your own computer?
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Pinecooler Vs Woolwich


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Right things seem to be moving along well. I sent my SAR on the 4th September, recieved info of charges back for both my current accounts just waiting for mortgage accounts. Going to send my first prelim request for £735, In scotland so very lucky one account is less than £750 to make things easier.

 

Just wanted to confirm before i send this, all of the £735 is made up of £3/day daily charges for being over my agreed averdraft limit, can i reclaim these?

Woolwich:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim request sent 6-10-06 (£735)

LBA Sent 29/11/06

Small Claims Filed 10/1/07

Outstanding requests £203 and others TBC

Goldfish:

S.A.R - (Subject Access Request) Sent 4-9-06

Bank of Scotland:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim Sent 30/11/06 (£620)

LBA Sent 8/1/07

Outstanding Amounts: TBC

IF.com:

SAR Sent 4-9-06 - Didi not recieve and i've lost reciepts of recorded delivery, requested again 8/1/07 over the phone

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Anything thats constitutes a penalty charge you can reclaim ! £3 per day for being overdrawn i would say is a penalty so yes i would claim them !

if my advice has been of any help to you then please click the scales ! Thank you :D

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  • 2 weeks later...

Eventually got my prelim sent and recieved a reply today dated the 13th saying they were dealing with my request and had a load of bumpf with it regarding the procedure so bring on the 27th so i can send my LBA

Woolwich:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim request sent 6-10-06 (£735)

LBA Sent 29/11/06

Small Claims Filed 10/1/07

Outstanding requests £203 and others TBC

Goldfish:

S.A.R - (Subject Access Request) Sent 4-9-06

Bank of Scotland:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim Sent 30/11/06 (£620)

LBA Sent 8/1/07

Outstanding Amounts: TBC

IF.com:

SAR Sent 4-9-06 - Didi not recieve and i've lost reciepts of recorded delivery, requested again 8/1/07 over the phone

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  • 2 months later...

Realise it sbeen a while but thats me finally filed my small claims so will just have to sit and wait for a while. Still waiting on charge information for my mortgage really need to chase that up.

Woolwich:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim request sent 6-10-06 (£735)

LBA Sent 29/11/06

Small Claims Filed 10/1/07

Outstanding requests £203 and others TBC

Goldfish:

S.A.R - (Subject Access Request) Sent 4-9-06

Bank of Scotland:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim Sent 30/11/06 (£620)

LBA Sent 8/1/07

Outstanding Amounts: TBC

IF.com:

SAR Sent 4-9-06 - Didi not recieve and i've lost reciepts of recorded delivery, requested again 8/1/07 over the phone

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Got the court papers back at the weekend:

 

Return date 22nd February

Hearing Date 2 March

 

 

 

Thats awfull far off is it not?

 

I know the hearing date is normally a good couple of months but i thought the return date was normally a couple of weeks after issue of teh summons or am i getting myself confused?

Woolwich:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim request sent 6-10-06 (£735)

LBA Sent 29/11/06

Small Claims Filed 10/1/07

Outstanding requests £203 and others TBC

Goldfish:

S.A.R - (Subject Access Request) Sent 4-9-06

Bank of Scotland:

S.A.R - (Subject Access Request) sent 4-9-06

Prelim Sent 30/11/06 (£620)

LBA Sent 8/1/07

Outstanding Amounts: TBC

IF.com:

SAR Sent 4-9-06 - Didi not recieve and i've lost reciepts of recorded delivery, requested again 8/1/07 over the phone

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Got my summons delivery notice today and I've got the 1st March, seems like it's usual.

18/11/2006 Recieved Statements from Barclays.

20/11/2006 Sent Prelim for return of £575.

27/11/2006 Received offer of £290.

4/12/2006 Sent LBA.

8/1/2007 Filed Small Claim at court.

12/02/2007 Full settlemant from Barclay's.

12/02/2007 LBA sent to Mint.

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