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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HSBC DCA has issued summons for interest on default notice


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Was the default satisfied in full within the specified time limit?

 

I would like to see the agreement you have can you remove

all personal data barcodes from it and scan an post it up here.

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On the AQ there is a box to

tick to go for mediation, telephone

appointments are not stressful.

The mediator will phone you and explain

what will happen, the they phone the claimant

who then put their side of the story, which

the mediator the relates to you, you the have

your say and so on reach an agreement a consent

order is made and sealed by the court a Tomlin

order is then made stating how the debt is to be paid

and over how long.

 

You set up a standing order to pay the debt and as long

as you keep up the payment that't the last you will here

of it until they tell the debt is settled.

 

The order is binding on both parties,but if you don't pay

then the claimant can ask for judgement.

 

I have carried out mediations that have resulted in a

debtor paying £5.00 per month over 40 years and no CCJ.

  • Confused 1

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Yes file the defence, yes they have to agree, but mediation

is cheaper for them.

 

HSBC are not very cooperative in things like this.

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Brig, loulou hasnt got that far yet.

 

She is wanting to negotiate sooner rather than later.

 

Andyorch will be looking in later on :)

 

 

 

OK.

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