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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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DLA turned down


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Dear All

I am new to this so hoping I am posting in the correct place. Hoping someone can help.

I have been receiving high rate mobility and low rate care for two years, my circumstances hadn't changed so reapplied and was turned down I rang and put in a revision basically saying could I have a medical as nothing had changing and they have again rejected it without a medical.

I can now appeal which I was wondering what to do? I am currently on maternity leave from my job but due to me not being able to sit for long periods etc I have taken the decision of not returning to work (this wasn't on the original DLA claim form they think I work) as you can imagine it has been a difficult decision not to return to work because of my illness as I have worked from being 16 and am on a salary of 34k so this decision has not been taken lightly if I could work I would be to earn the good money I was on.

My questions are should I appeal with the original claim or put a new claim in stating that I have had to give up work? Do you have to wait to put a new claim in?

My next step is to try to also claim ESA as this has been the advice to do I would hopefully be able to claim ESA contribution based as I have enough NI credits.

Sorry for rambling on but would appreciate any advice at all as I am in a very confused, dark place at the moment.

Many thanks

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  • 2 weeks later...
Many thanks:-)

 

Appeal, this government are banking on people not appealing rolling over and accepting these unjust decisions. I have heard of 75% of cases being knocked back when people reapply.

 

Appealing can be stressful but I would say definitely do it I have in the past and won when I turned down.

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