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    • Today , after a lotof years i recieved a letter from this lot. Very friendly, "Were writing to remind you that we havent had any contact from you in a while".  The velvet fist, followed by  a veiled threat to get their preferred debt collectors involved. Yep dead right. In 1992/3 I took out a Student load under duress from DHSS. uP TO 2000 I hadsucessfully gotten deferment on low income. But rarther thansign on as unemployed,I decided to be self employed. I applied and they asked for all sorts of documents. I obliged and then correspondance ceased from them, circa 2001. To date  I have had no correspondance from Student Loans. I was made  redundant in 2009 and  reached 65 in 2012 , at which age the loan should have been cancelled. Now ,today, 12 years on retirement and 11 ( at least years after last contact) I get a letter with veiled threats. Do I , as I smell a scam a) ignore it and hope that Erudio will think that this phishing attempt has failed or b) respond with a statute barred letter or c) remind them of legal terms that loan should be cancelled 12 years ago or d) combination of b) +c)      
    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
    • Hold on @BankFodder, that was a bit harsh. I spoke with the EVRi complaints Facebook group to begin with, a user on that group told me to send a letter but didn't give any specifics. Here at CAG, I was looking more for specific help as I've never raised such a claim before, and wanted to be sure that my claim was correct, which is why I've researched information with the other groups too, to be sure; but you seem to have assumed that I've made some form of contact with the other groups, such that I find your comments and tone to be very unfair. And I do know a thing or two about forums, that forum users are unpaid volunteers, I happen to be a Tableau Ambassador, and so perform a very similar role helping others in an unpaid capacity  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PPI calcultion help HBOS


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Hi everyone. I have received my SAR from HBOS for my credit card started in 1999 which I closed in 2007 (and yes they have sent statements for all of these dates :-o) I am now completing the running PPI calculator but do I need to continue after I cancelled PPI in 2003 or do I continue to the card cancellation date

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Hi

 

Continue to the card cancellation date, that way you have a full reconstruction of the account

 

ims

 

 

PS...are you saying you got statements/transaction history back to 1999?

 

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I finally stopped in Dec 2005 as all the statements after that had a zero balance, So being realistic what can i roughly expect to get from them, Would it be just the PPI or would I get simple 8% or can I expect the compound interest too. I have been self employed since I was 18 years old so it was definatley a mis sell

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Thank you, Should I put the calculation sheet in with my claim letter? ( Sorry for all the questions this is my 1st one)

 

Don't worry about questions....that is what we are all here for.

 

Yes included a copy of the spreadsheet with your claim letter. Don't forget to also send the completed fos questionnaire

 

ims

 

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  • 1 month later...

Today I have recieved a rejection from HBOS for my credit card claim

 

My reasons for mis sell were, I have been self employed since the age of 18 and I have always had a seperate insurance in place in the event that I couldn't work and any policy would of been no good to me. Also I was not aware of the PPI being added to the account.

 

Their reasons for rejection are.

I applied for the PPI by direct mail ( I don't remember doing this)

 

The policy documentation would of explained the limitations of the PPI and I was not significatley affected by the exclusions. (surely any exclusions make the ppi not worth having)

 

The CCA shows an additional signature in the consent form to confirm that you wanted PPI added to your account. (There has been no copy of the CCA sent to me when I SAR'd them. The account was closed in 2007 so I didn't expect one )

 

So my question is do I contact them again stating my points above or do I go direct to the FOS

 

Thanks

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Hi

 

If it were me I'd write back and refute each point on which they base their decision and go into as much detail as you need to.

 

Tell them that if they have this evidence of your signature on a consent form you want to see it and they should send it to you. Ask them to explain why this piece of personal data was not sent to you with your SAR request as you are sure the ICO would be interested in the reasoning behind withholding data.

 

I would give them one more go purely because fos will take a long time and if you can resolve this yourself it will be quicker.

 

ims

 

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