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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Old GE Capital Bank Store Card Accounts


221b
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Hello

 

Similar to HSBCrusher in that I am amaking a multi-claim from GE Capital...

 

My slight prob is that they have sent me back a gushingly apologetic letter stating that as some of the accounts are so old and now closed that they can't provide me with the statements for those accounts.

 

Strangley enough, all the accounts they can provide me with statments for are the ones where I was a very good girl and never missed a so**ing payment.

 

Any suggestions as to what I might do? The letter seems sincere, but I have my doubts re: not being able to acces the older statememts. Surely legally they are duty bound to hang onto statements for some considerable time, many years I'd have thought, similar to the banks, who hang onto statements for as far back as 1992?

 

Any advice as to how I might procees greatly appreciated...

 

221b

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Hi 221b

 

I too have called them to be told my accounts last purchase was in 99 and they cant open the account.

 

I'm shouting at them as we speak because I was still in debt to them after than and didnt settle and close the account until 2002. (statute of limitations)

 

They have two choices, give me the two years statements I am entitled to and also proof of a default notice and original agreement

 

or

 

remove all existance from my credit report immediately.

 

Ryjayel

o---------------------------------------------------

Barclaycard & Barclays Bank Done! :whoo:

The journey back to a decent credit file is much longer than the path it took to ruin it!

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Thanks Ryjayel

 

How are you getting on?

 

Any further suggestions or experiences realting to this would be most welcome...

 

Many thanks,

 

221b

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