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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lloyds PPI reclaiming. . . Where to start ?


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Hi

 

First off, have you got all the statements for these two?

 

If not SAR is going to be the first step.

 

You would then need to prepare a spreadsheet of claim for each of them.

 

Then you need to complete a fos questionnaire for each of them....this is available from the fos website.

 

You would then send your spreadsheet and completed questionnaire to the lender who will have 8 weeks to give you a final decision.

 

I would recommend some reading around the ppi forum as there are many cases which will give you the step by step that you are looking for

 

ims

 

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PPi claim. I paid 60 per month ! Life ins Inc mort protection ect when we took out our mortgage 7 years ago and we really couldn't afford it but were told we had to to have a mortgage ! Noticed later the chap who sold it to us got an upfront payment of over 1200 and a further percentage for the life of the plan. Stopped paying it a few years ago but still have the agreement in the loft I think. I think we took it out about July 2005 and paid it for about 3 years..

my Lloyds cc was similar and the account is with a dcs at present. We got charged silly amounts because when my husband lost his job the PPI would come out taking us over the limit so then every month we'd get charged silly fees because of this. We asked them to stop the PPI but the refused so I just stopped all payments on the end.Haven't made a payment for about 3 years and owe approx 1050.

 

Hi

 

There is no time limit for PPI claims so get going and get your money back.

 

I take it this guy's commission wasn't disclosed to you at the time?

 

ims

 

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Hi

 

Its good to vent now and then....at least you got that off your chest.

 

For an endowment 20 years ago I think you might be unlucky and you will have to put an awful lot of work in for probably nothing back.

 

I'd stick with the one which has an excellent chance of success myself.

 

ims

 

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  • 2 years later...

Who says you only have 2 weeks?

 

What questions do you need help with?

 

If the debt has been sold there is no right of set off if your claim is successful then you should receive the payment yourself.

 

People will be around on and off I am sure but remember an awful lot of people on CAG have jobs.

 

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Thanks Andy .

I've filled in what I can and off to post .

the best bit is I found the original signed agreement where I clearly ticked NO to PPI which is clearly taken out every month !!

 

That sounds like game, set and match. Don't let them know you have the original for the time being. See what do to try and wriggle.

 

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