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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ash95 V Lloyds Credit Card


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well i didnt get chance to ring today but i will be ringing MCOL tomorrow to see what is happening. Is anyone else in the same situation as me or has this happened to anyone else?

any advice???

A&L MCOL Filed 10.09.06

A&L Settled in full 21.09.06 £1567.35

 

Lloyds Credit Card MCOL Filed 30.01.07

MCOL Issued 31.01.07

MCOL Judgement started 21.02.07

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Today i phoned MCOL and the lady was very helpful and explained everything that i could do and what were my options as they had had no acknoledgement from Lloyds. Then I went online and started the judgement. I wasn't sure about the requesting payment bit but I went ahead and requested payment in full by the 9th March which i felt was a reasonable ammount of time. The other option was to tick for an immediate payment. I also added on 21 days interest at 8% (using my calculation from earlier of £0.12/day). Can i have some opinions please as im reasonably sure this was ok but would like some advice.

Ta.

A&L MCOL Filed 10.09.06

A&L Settled in full 21.09.06 £1567.35

 

Lloyds Credit Card MCOL Filed 30.01.07

MCOL Issued 31.01.07

MCOL Judgement started 21.02.07

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Hi all,

 

I have been following a couple of threads and reading up. I have given Lloyds until next Friday to pay the judgement by default but i am in no doubt that they will continue to ignore me. I am thinking about trying to contact the legal dept to tell them the situation at MCOL and to ask for their comments. Do anyone have any advice and contact numbers?

All advice is greatly appreciated at this point...

A&L MCOL Filed 10.09.06

A&L Settled in full 21.09.06 £1567.35

 

Lloyds Credit Card MCOL Filed 30.01.07

MCOL Issued 31.01.07

MCOL Judgement started 21.02.07

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Thanks Barty.

 

Well i gave them a call on 7th and they took my details etc and said someone would call me back but i heard nothing.

 

Got up today wondering where to go next and nice little postman has just dropped a letter through my door from SC&M!!! YES!! They have paid in full by crediting my credit card account! I am so pleased as i did have doubts that i had done the right thing but this is how they want you to feel to deter you from reclaiming charges. So good luck to everyone out there and dont give up...

 

Thanks to everyone that has helped me I couldnt have done it without you.

 

PS. Can someone change the title of my thread please. ***WON****

Cheers.X

A&L MCOL Filed 10.09.06

A&L Settled in full 21.09.06 £1567.35

 

Lloyds Credit Card MCOL Filed 30.01.07

MCOL Issued 31.01.07

MCOL Judgement started 21.02.07

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Congratulations, great news!!:D :D

Have you let the courts know they have settled? If not, there is a letter in link below if you need it:

http://www.consumeractiongroup.co.uk/forum/post-487345.html

 

You need to PM a Mod, ask them to change your title and move you to the "Successes":D

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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