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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Private School (hidden) Charges!


bitemarx
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Hello!

Im not quite sure where to post this question, so I hope the admins will forgive me!

 

Earlier this year,

I had reserved a place for my son in Reception at a private school because the school nearest to my (then) address was not the best in terms of OFSTED ratings.

 

However, I was lucky enough to find a rental property within the catchment area of my first choice school for him, and he was lucky enough to be offered a place at this school.

 

I informed the private school regarding this fact and asked that his reserved place at the private school be cancelled.

There was no correspondence from the school acknowledging receipt of my cancellation request.

This was in July 2011.

 

This morning the private school have sent me a letter stating that I owe them £1575 to cover fees for the first term since I did not give them a full term's notice for cancellation!

 

Apparently this is mentioned in the T&C's of the school.

I took a look and it is indeed mentioned in the T&C's but this was never mentioned when I'd visited the school!

 

They had informed me that they would take a deposit for the place which was £250 (that I paid) and that this would be retained in case of refusal of a place at the school.

But not one word was mentioned to me about being liable for the first term in case of a cancellation!

 

This seems very unfair to me and also seems carefully designed to extort money from unsuspecting parents who may fall into their trap! I would've thought that if they can mention the £250 deposit, they would have mentioned the liability for the first term's fees!

 

Can i put in a formal complaint with regards to this? What would the procedure be? Or do I need to approach a lawyer?

 

Any helpful advice would be really appreciated since I cannot afford the amount and cannot possibly pay out £1575 for a term's fees when my son isnt even attending their school.

 

P.S. Does anyone know how I can find out if the place they had reserved for my son has been given to someone else or not?

 

Sorry for the long post, but I would be very grateful for advice on this! Thank you!

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bitemarx welcome to The Consumer Action Group community.

 

You haven't received any replies to your problem yet so you might be better off posting your story again directly in the sub-forum which deals with your kind of situation. You will get lots of support there.

 

Also, spend some time looking round the forum. Once you understand the layout, you will be able to get best use from this Consumer Community. It is a big forumm and may take some time. But it will be worth doing.

Good luck.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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Hello! Im not quite sure where to post this question, so I hope the admins will forgive me!

Earlier this year, I had reserved a place for my son in Reception at a private school because the school nearest to my (then) address was not the best in terms of OFSTED ratings.

However, I was lucky enough to find a rental property within the catchment area of my first choice school for him, and he was lucky enough to be offered a place at this school.

I informed the private school regarding this fact and asked that his reserved place at the private school be cancelled. There was no correspondence from the school acknowledging receipt of my cancellation request. This was in July 2011.

This morning the private school have sent me a letter stating that I owe them £1575 to cover fees for the first term since I did not give them a full term's notice for cancellation! Apparently this is mentioned in the T&C's of the school. I took a look and it is indeed mentioned in the T&C's but this was never mentioned when I'd visited the school! They had informed me that they would take a deposit for the place which was £250 (that I paid) and that this would be retained in case of refusal of a place at the school. But not one word was mentioned to me about being liable for the first term in case of a cancellation!

This seems very unfair to me and also seems carefully designed to extort money from unsuspecting parents who may fall into their trap! I would've thought that if they can mention the £250 deposit, they would have mentioned the liability for the first term's fees!

Can i put in a formal complaint with regards to this? What would the procedure be? Or do I need to approach a lawyer?

Any helpful advice would be really appreciated since I cannot afford the amount and cannot possibly pay out £1575 for a term's fees when my son isnt even attending their school.

P.S. Does anyone know how I can find out if the place they had reserved for my son has been given to someone else or not?

Sorry for the long post, but I would be very grateful for advice on this! Thank you!

foundout years later:  SInce the last post, I have found out that this is subject to a  CCJ 

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  • 4 months later...

Painful I know, but the sad fact is that you appear to have signed an acceptance for which is your agreement to the terms and conditions of the school. Sounds like you may not have read them in full - never a good idea! The clause you mention is common place. It is certainly not worth your while spending money on lawyers concerning this, but you may get somewhere if you write to the Head teacher of the school setting out your dismay, saying that you understand you will lose your £250 as this was explained, but that the contract clause was not pointed out to you even though you accept you should have read the terms yourself. In a situation like this where, however unfair you feel it to be, in legal terms the school is in the right, appealling to their better nature may be the only way forward. You may want to mention the fact that it wook them until October to send a bill.

 

In terms of finding out who registered when and if the school is full for reception (which would mean your place was certainly filled), all you can do is ask the school directly. They do not, of course, have to tell you this.

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