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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Quick Quid - terrible problems!!!


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I think banks need you to have a sqeaky clean record before employing you (acceptable) but this was jaw dropping, I went for a job with a well known insurance company and was declined becauise of debt problems and that was in a call center beggars beleif

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credit checks are getting worse as I said before a well known insurance company refuse to employ if anyone has CCJ's , which is stupid. How can anyone get out of debt if companies refuse to employ people who have hit hard times

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  • 3 months later...

I was in ther same position over a year ago (did do another thread but in a different section) QQ refused and repaytments as I became unemployed sold it onto mukky hall who kept threatening to takeit to court and refused payment plan so I invited them to do this but instread sold it on again to motormile who were thr most obnoxious threatening bunch of clowns on this planet dispite sending 6 yes 6 letters telling them thier doorstop collectors were not invited and i had moved address I kept getting threatening mails for them to say turning up unnanounced thrn ther beginning of this week one turned up at my old address started tsking photos of the house kicking the door and mouyhing off to my ex neighbour and freind.(not ex friend LOL) this is now with ts and the police all this dispite telling them that I would pay a f&F figure seems that QQ has a lot to answer for selling these debts onto an agency who like to pretend they are bailiffs and try to destroy us by bullying us fior no more that a couple of hundred quid inflated up

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according to my ex neigbour and my friend he acted like one was mouthing off to her and she was so scared she mailed me telling me to keep all windows and door locked as he was a bailiff and he was going to find me and tske everything This is odd in itself as I have nothing warrenting bailiffs at all Its already been reported to trsding stsndards and police

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I have also reported them to oft and trading standards along with mmf who despite being told (mmf) that as due to ther treatening e mails sent breakages of the oft that they were not to contact me and again they sent me a mail for me to contact the head of thier bully boy field agents including his mobile number boy id he get a mouthful

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TS were very interested as when looking at thr companies address (mmf) it turned out to be a nhs drop center vets and couldn't find anything pertaining to the compny at the address supplied on the website which is still live and only pertains to the company which was ;liquidated.

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