SRJ - Calling me at work

[7171seaspray]

I have received a call from SRJ whilst I'm at work! However when I took the call after it was transferred by reception - nobody spoke and then they hung up. I work for a solicitors, I've had other people calling me at work before, there is a nonsence conversation as they want an address they've been alledgedly writing to me too, whenever I give them any addresses I've lived at for the past 6 years they say they cannot give me details as the address doesn't match!

 

What I would really like to know if any of you out there can tell me - is how do I stop them calling me at work. Previously I've said its my place of work and I cannot take personal calls. As I said I work for solicitors and they will not be impressed!

 

I think this could possibly relate to a debt incurred by my ex-husband failing to pay for credit when we'd split and then he sold the house with the items included in the sale i..e a cooker and fridge.

 

Any help would be really appreciated as I find these calls intimidating. I'm not sure if I'm in the right forum/thread as new to this. Many many thanks.

[cerberusalert]

Make a complaint to your local Trading Standards, they are in serious breach of OFT guidelines.

[cerberusalert]

SRJ Debt Recoveries Limited PO Box 1173, Woking, Surrey GU22 2BS

 

Also sen SRJ this;

 

Dear Sir or Madam

 

Harassment by telephone

 

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

 

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

I now require all further correspondence from your company to be made in writing only. [if you Want Them to]

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)

 

Yours faithfully, **Print name do not sign**

[7171seaspray]

Thank you very much for your prompt reply. If I get more calls I will tell them this. When I was getting calls previously from another company I believe I told them we were not allowed personal calls at work to which the lady did apologise and said the number would be taken off their system. Its futile conversations anyway as when I couldn't give them the address to which they'd been writing they said they couldn't talk to me because of the Data Protection Act, so it was pointless!

[dx100uk]

they dont listen

 

write them

 

dx

[Sidewinder]

Send it Recorded too.

 

They ignore letters - or at least did with me then passed it to somebody else, so it is useful to be able tp prove that they are ignorant!

[7171seaspray]

Thanks for all your advice - that's great, I've asked our receptionist here at work if she receives any more calls from them to say I'm not allowed personal calls at work and also they are in breach of the Acts which are set out in the template letter. However with regard to sending them mail what if I don't want to give them my new address, as clearly they don't have this as I'm not getting any letters from them? I find these calls so intimidating. Thank you again.

[cerberusalert]

Just give them a throw-away email address. You've already given them a postal address which failed their security criteria.

[7171seaspray]

Ok fantastic, will do. Was thinking of asking for one of the solicitors here in the office to send them a letter if they continued harrassing me quoting the Acts etc.

[cerberusalert]

Ok fantastic, will do. Was thinking of asking for one of the solicitors here in the office to send them a letter if they continued harrassing me quoting the Acts etc.

Good idea, also have a read of the OFT guidelines attached & see how many breaches they are making. oft1107.pdf

[innocentstevie]

it's only classed as harrassment if they contact you by each means more than once a day unfortunately. So they can call you only once per day at work they can call once at home they can e-mail you only once per day the can write once per day and they can text once per day. aslong as it's once per day per means that can get around it.

[dx100uk]

there is not definitive description ...........

 

dx