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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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tonyross v Lloyds - SETTLED IN FULL


tonyross
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Overdraft Interest fees are legit as they (The bank) are providing a service. But the overdraft interest on a charge is not because the interest although legit is based upon the illegal charges your are seeking repayment on. If you didn't get the charge you wouldn't get as much of the interest slapped on the account.

 

Calculating the amount of interest effected by charges isn't the easiest task. If your using a spreadsheet then it's easier. layout all your charges and interest payments in date order. You can then see where the interest payments fit in. Unless you have a very large overdraft you are likely able to claim the later interest payments back in full as in my case, if I hadn't had years of charges my bank would not need the overdraft.

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I have these on my statements as well, however i noticed that overdraft usage fee, only appeared once, after which it became 'overdraft excess fee' so i've assumed they are the same and will include it in my claim.

 

As far as the interest goes, then no you can't claim it back, since it will include in part money that you have taken from your account and they are entitled to charge you interest on it.

 

What you can do, is calculate the interest they have charged you on your charges and claim that back. (use the spreadsheet in the library)

e.g. charge - £30.00, they add interest at 17.7% until you pay it (assuming you remain in your overdraft then you can claim to have never paid it) so the interest will be .12p a month, not a lot but add it up and it comes to a hell of a lot.

 

The interest added to my charges, is more then the charges themselves. Hope this makes sense.

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if I hadn't had years of charges my bank would not need the overdraft.

 

That is so true!

sent my letter requesting DPA yesterday. i dread to think how much i have been charged, since i have been with Lloyds all because of a reducing overdraft.

Printed off all statements off the net 5/4/06

total ILLEGAL charges:

£968.95

Letter posted to Lloyds 6/4

LET THE FUN BEGIN!

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You need to keep it below £5'000, or find a way of splitting the amounts so they dont exceed £5'000.

 

I think there is another post about this somewhere you'll need to do a search.

 

As long as the sum claimed is under K£5 it will remain in the small claims court. The interest is not counted nor the court fee.

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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  • 2 weeks later...

As I was preparing my case for court my system crashed and and I had serious problems with my computer I have now lost all records of letters and e-mails sent to Lloyds will this effect my case before the judge?

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Hiya Toni

I am so sorry you have lost all your papers, have you got the replys you recieved to all the letters. may be that will help as each letter may read as per your ( your) letter recieved dated.

 

Then may be you can force them to produce the letter you sent and that they refere to.

 

I have a nice little filling cabinet in the corner of the lounge covered with a table cloth with a lamp on it, would never know it was there,

In it sits a paper copy of any disputes i have.

 

Brilliant £20 Argos. worth every penny.

 

Would like to know how the letter issue goes.

could always send them out again and have double the ass kicking fun .

 

BL

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Hello!

 

Once you get the claim details back, ie claim number, etc can you let one of the moderators know so we can put it in the litigationin progress section, please?

 

Thanks

 

LOULA

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having filed on line at moneyclaim i checked for progress,thinking they had 14 days to respond.now i find "acknowledgment of service" gives them 28 days to respond.i have checked on moneyclaim and cant understand the explanation can anybody simplify it for me

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You'll get a letter from the court, it will tell you what Lloyds intend to do.

 

They have acknowledge your claim, your letter will say either.

 

They acknowledge your claim and admit they owe the money

They acknowledge your claim and intend to defend part of it

They acknowledge your claim and intend to defend all of it.

 

So just sit back wait for the letter and then wait for their defence, because they will state that they intend to defend it all.

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  • 2 weeks later...
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That way you will attract more attention to your story and get more visitors and more help 

 

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