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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Extortionate interest on pic loan and hardship appeal


Pinkminx
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Hello I am going to write to Picture Loans (WEBB resolutions now)! and get legal advice.

My partner and I took aout a loan with them for £33000 in 2005 I pay £349 per month so thearetically it wont be too many years until I have paid the loan off. However the term was over 300 months and I would have paid them another £67000 on top of what i borrowed. We were desperate at the time we took the loan mortgage arrears e.t.c. So yes I know it was our fault but REALLY £67000 interest that can't be allowed can it?

 

If anyone has any feedback or wants to know how I get on then let me know

 

Pinkminx

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  • 3 months later...

Hi, yes we are in the exact situation now, we borrowed in 2006 and have already payed back £26000 , we only origanally borrowed £30000 yet we have another 10 years left to pay????? how on earth can the continue to make us pay this much back, in ten years time we will have repayed nearly 3 times the amount we borrowed!!!! i dont mind paying back what we borrowed plus say £5k but this is just extorsionate!! there must be some law somewere that says this kind of excessive intrest ids illegal?? or i shud have just gone to the loan shark down the road instead of a company that has passed the loan on more times than iv had hot dinners!!! We had just turned 19 when we got our loan, which experienced company decide to call you and say we can put 30k in your bank within a few weeks wat an amazin oppertunity! No wounder the uks financial situation is like it is, this has crippled us andwev not stopped worrying about it for the last 5 years, we understand we said yes and signed the papers but didnt expect to pay ova £70000 for a 30k loan. rant ova but im not gona stop untill picture are punished for wat theyv done to thousends of people!

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