Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Vonnie V RBOS (what next)


vonnie32
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6191 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Any ideas anyone I need to reply tonight or call them tomorrow and I am worried I get the wording of my letter wrong and then can't put forward my other claims against them!

 

Vonnie...

 

Were new to this pretty much, but in respect of your question above, you can word it something like ' without prejudice'...

 

You need to search further in these forums or indeed moneysavingexpert.com, where there are other useful posts...

 

The wording basically allows you claim further costs/ unlawful charges without signing your rights away...

 

Well, please look further, this is only my rough belief after much reading...

 

Good luck...

Link to post
Share on other sites

received offer this evening by e-mail 3 days before calling to court, they have offered full amount and fees but they have asked me to accept this as a full and final settlement, but I had to split my claim due to the amount involved.

 

Just wondering how I should word my reply to them given that I would like to accept their offer for the current claim but I fully intend to submit a further claim for the rest of the charges?

 

Any ideas????

 

Cheers guys couldn't have done it without all the support on here (I nearly caved in when the court said they were going to defend! lol)

 

Vonnie32

 

We may have found something for you, if a little late...

 

Moderators, apologies as this points to another site's thread, but just trying to help out...

 

Both sites offer invaluable help, but sometimes, Its so difficult to see the wood for the trees...

 

help with letter refusing goodwill gesture please - MoneySavingExpert.com Forums

 

 

Hope this isnt to late...

Link to post
Share on other sites

Problem with negiotiating the interest, I thought since it has got to the court stage I was entitled to claim the 8% interest from the date the charges were taken from my account.

 

However the bank are claiming that the interest is only payable on the charges from the date the court papers were served.

 

Can anyone advise what the correct position is please????

 

 

Allo Vonnie...

 

Erm, like i said, done a lot of reading...this link may help, late again i know, but the info is there to be found...

 

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/42749-bit-help-you-rbos.html

 

Its just can be a real pain to find...after 20 mins my eyes are ready to shut!

Link to post
Share on other sites

CONGRATULATIONS?

 

how did this sudden turn of event take place though???

 

Why did they pay you more??? lol...doesnt matter, but if i need your help, can i email you re our claim???

 

finally....WELL DONE!

  • Haha 1
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...