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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Eviction Date 4th June - Kensington Leading Me On


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OK, you need to decide whether you want to keep the house and pay off the arrears over a period of time OR do you want to ask the court for time to sell (and make increased payments while it is on the market) ? either way there is case law we can use to support your case.

 

As soon as you let me know I can draft a statement to go with the N244.

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Also, you will need to complete a budget sheet to go with the N244 (I have affixed one to this post). When filling it in, the amount you can afford to pay towards the arrears in addition to the normal monthly payment, is the amount left over after everything else has been accounted for. You will also need some proof of your income as you are self employed.

Budget Sheet.xls

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Hi there, I'm just starting to draft your statement, but need some info:

 

Is the mortgage in your name only?

Do you have any children?

Have you completed the budget sheet?

Do you have proof of your income?

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Great. Affixed is the statement for Q10 of the N244 form (suggested format). You will need to enter the information where there are XXX's at the top (the info will be on the eviction notice). When you print it out make sure your printer is set for A4 paper (not Letter size). If you need to add anything to the statement, try to do it so that the text all stays on one page.

 

On the budget sheet you need to write the Claim number on the top left hand corner and Appendix 1 on the top right hand corner. Do the same on any documents you use to prove your income (they will go with the budget sheet).

 

Also affixed is an N244 form, and these are the instructions for completing it:

 

 

1. Your name

2. Tick Defendant

3. Suspension of eviction

4. No

5. Tick at a hearing

6. 15 minutes

Agreed by all parties: No

7. Write - Not applicable

8. District

9. Both Parties

10. Tick box for attached witness statement

Cross out all options except I Believe

Sign and cross out all options except Applicant

11. Sign and cross out all options except Applicant. Enter your address and contact details.

 

 

Now assemble as follows:

 

 

N244 - signed

Statement - signed

Budget sheet and proof of income - Appendix 1.

 

 

This forms the pack to take to court tomorrow - you need to take a copy of it all so you have a set to refer to in the hearing. Make sure the pack for court is stapled securely. There will be a fee of £35.00 to pay and you should take the eviction warrant along to show the court counter staff.

 

 

Any questions, just shout.

 

 

Ell

Diverse99 Statement.doc

n244_0400.pdf

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OK, let us know when the hearing is.

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Yes, certainly mention that - you should start a new bullet point with "I wish to bring to the court's attention that despite the court ordering at the previous hearing in 2008 that the Claimant correct my address to ensure I received all correspondence, this was not done until 6 weeks ago"

(or something along those lines)

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Sorry, I forgot to explain the Norgan ruling. This case law allows a judge to consider an order whereby the arrears can be spread over the remaining term of the mortgage (in other words longer than the lender would like :)) if necessary.

 

I have affixed a copy of the case. It's for your information only, you don't need to take it to court - the judge will know exactly what the Norgan case is, as it is regularly used in repossession defences.

Cheltenham & Gloucester v Norgan.doc

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You should include anything you think is relevant (and true), but be prepared to be able to substantiate anything anything you are relying on - the judge may question why you think he should consider your points.

  • Haha 1

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Hi, let us know what they say. You will have to do something today though if your eviction is set for 4th and you are asking for a circuit judge.

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That's great news! well done for being so brave :)

 

If you keep to the payment arrangement you should be OK at the hearing in September.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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