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    • Seems OK, except that you must provide your details (as the driver). Include your name, address, DOB and driving licence number. This is to comply with s172 of the Road Traffic Act. Keep a copy and get a free Certificate of Posting from the Post Office.
    • Dear all, some information/advice required please.   I recently received a Further Steps Notice about a fine from 19/03/2018 which I knew nothing about. It was regarding a vehicle parked on the street without tax ( It was covered up and there because the only key to it had been stolen, I had been away from home  and I was having trouble getting a new key cut and coded to the vehicle )  I had not made a change of address to DVLA which would be why I knew nothing about the fine until receiving the final steps notice dated 29th April 2024 and giving me 10 working days to pay, although the notice did not arrive till May 9th 2024. I emailed the London Collection and Compliance Centre on May 13th 2024 asking for any information and they sent me a copy of the original fine. It is for  £390 back vehicle tax, £85 cost and £600 fine.  I now have received a Notice of Enforcement dated 7th June 2024 demanding payment ( total £1036)  or an arrangement by 6am 15th June ( tomorrow )  My question is is it tool late now to question the £600 fine part of the total amount to be paid ? That amount seems punitive.  Would making a statuary declaration regarding having no knowledge of the original court date apply ? And any other advice gratefully received. I am on Universal Credit and apparently they have already taken £177 via benefit reductions which I wasn’t aware of, but does make it seem strange that they were also unable to contact me.    Many thanks for any assistance 
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • You're right of course, just jarring when an actual man child is knocking on my door so close to the end. Anyway, I'll keep this thread updated if ever any exciting does actually happen. Thanks again.
    • Yes I think you are right. I have to say I think most people would be honest and you would be unlucky to be with somebody who was going to rip you off
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Head about to explode- please help!


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Hi,

 

Where do I start?

 

Up until about an hour ago we were going to go bankrupt. We being my husband actually. We have about £23k of debt, including a loan, sofa payments and credit cards. We've paid loads off by doing minimum payments and over and it seems such a shame to go bankrupt finally for *only* £23k.

 

Anyway, having cancelled all the direct debits to creditors last week (sending token payment letters in) I started going through the particulars of it all this morning (again but properly now). There has to be some other way.

 

At the moment I'm thinking that I'll write and see if any of the creditors would be prepared to wipe the debts, if you don't ask you don't know right? If they won't then I can ask for them to freeze the interest and accept token payments right? I'm currently registering as a childminder and when I'm working it will make a massive difference to our income so in 6 months time we would be able to pay something, maybe less than 6 months.

 

If we write and ask for debt to be written off and they refuse can we then offer token payments until our circumstances change then negotiate amounts we can afford?

 

The past couple of weeks have been really hard and I'm feeling VERY sorry for myself now. I won't bore you with my list but there's tons going on and I just want this sorted now once and for all.

 

One last question - does having debt written off and altering payments go on your credit record if you're still paying something?

 

Hoping someone can give me a good old shove in the right direction.

 

Thanks

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Hi and welcome to the start of a new life

 

first things first

 

send each creditor a cca request for each loan and credit card

 

these cost £1 postal order send recorded and they then have 12+2 days to supply an enforceable agreement, after that time if no response then stop paying them until they do

 

secondly everything in writing from now on, if they phone just say in writing and put the phone down

 

you will find all template letters here

 

The Consumer Forums - Debt collectors

 

on the loans and credit cards did you have PPI - payment protection insurance, if yes then claim it back

 

in the meantime on the date of payment only pay a token £1, and be prepared for some hassle from these firms and their pet dca's

 

good luck, any questions just shout

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Well This Is Me In Your Position

 

Your Credit File Is Prob Shot With Defaults So A Bankrupcy Wil Make Little Difference

 

Most People Are Discharged From Bankrupcy After Only One Year

 

Take The Bankrupcy And Restart With A Clean Slate

 

Its Not Very Nice Having Debt Collectors Constant Harrasment

 

Thats Just Me

 

its Your Choice

BUT DO YOU Own Your Own Home

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Hi

Thanks for your replies.

 

No we don't own our home, we privately rent. I know the bankruptcy would make a lot of things easier but it just brings so many of it's own problems, and to be honest we're happy to pay it back just unfortunately we can't right now each month. I don't think our credit file is *that* bad, there have only been a couple of late payments although it's suddenly going to become defaults as I've just stopped all the direct debits in a fit of pique.

 

What is a CCA? And what does it do/mean? I've never come across this before.

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cca

consumer credit agreement

 

just think on your options

 

debt colection agencies are no more than **** and do not care about your welfare

 

we can deal with the telephone harassment but they will destroy a rain forrest in threatograms

 

you have to ask your self

 

how long will it take me to pay this all back

 

the debt collection agencies will still charge you interest

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Hi

 

I can understand what you mean about bankruptcy, for some it is a good option, but you need to really look into this before choosing this route.

 

Have you considered entering into a debt management plan at all? The reason I ask is because you say you dont mind having to pay it all back, and in a debt management plan, you can both pay what you feel you can afford at the end of every month whcih gets distributed to all creditors. You woudl have someone actign on your behalf if you have any problems, but this saves you having to do it all yourself, releiving a lot of the pressure x

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Hi,

I was under the impression that under debt management plans they choose the amount you pay? Although thinking about it that might just be IVAs.

 

You're right, having someone else to sort it out would be a massive relief.

 

Having talked about it with my husband I think we're decided on writing to see if any of the debts can be wiped off, and then if not we'll go to token payments until I'm working in the Summer and we can afford to start making proper payments. Would a DMP allow the above to happen?

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Firstly, a DMP doesn't "allow" anything to happen.... you do. You offer to repay only what you can realistically afford to repay and no more. If they don't like it, then it's tough on them because with no assets, there's diddly squat they can do to you.

 

You can do your own DMP and don't need anyone else to do this for you. Write with your offer and stipulate that payments will be maintained providing all interest is frozen on the account(s). Some will agree and some won't, but for those that won't.... their only option is to go for a CCJ (County Court Judgement) which would set an affordable repayment amount anyway..... assuming that they succeed in getting one, that is.

 

A CCA request will establish if they have any legal right to collect payments from you at all and is well worth doing. If they refuse to write off the debts due to your circumstances, then this should be the next step you take. If they have an enforceable CCA, then suggest token payments and go from there (as above).

 

:)

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