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Yes Dave, Cardiff Devil's thread is heading along the same lines. The PPC's either don't know the difference between consideration and grace periods, or they're deliberately trying to confuse their victims. I'll keep my opinion to myself, but either explanation is diabolical!
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@mrscsmith There seems to be some sort of war between the medical centre and the pharmacy, considering the info that Nick has found, so I think you have to start to consider what you will do if the landlord doesn't cooperate by Friday. That is the extended deadline that Countrywide have given you to pay. Pay £60 and the matter goes away. Or refuse to pay Countrywide. We would help you all the way. The law is on your side with the signage designed for gnomes and the 15-minute consideration & grace periods. As you've seen, Countrywide won't accept that though and will destroy half the Amazon by sending you letters that are supposed to be threatening. Eventually they will likely give up as even they know that are on very dodgy ground with a 10-minute stay. However, they do do court as you have seen. That is unlikely in your case. But not impossible, you saw in harni's case that they were so blinded by greed they started two court cases against harni, despite it being quite clear that harni had the law on his side, and of course harni won. But your call.
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What you've found out is dynamite Nick. The correct terms for the initial time-to-read-the-signs period is "consideration period" and for the final time-to-leave-the-car-park period is "grace period". That's what they're referred to in the various Codes of Practice. But learning two terms is asking a bit too much of Benita, bless her, and she refers to them both as grace periods. Anyway, Benita states there is a 5-minute time-to-read-the-signs period as does the medical centre's website - yet on their signs and in their letter to the OP they say there is not. So which is it? How is anyone supposed to make sense of such confusion? But the best bit is that Benita accepts there is a 5-minute time-to-read-the-signs period and a time-to-leave-the-car-park period. This is 10 minutes in the various Codes of Practice. When I did maths at school 5 + 10 = 15 so that is the OP in the clear. It is also a breach of the Equalities Act to not take into consideration that a blue badge holder may need extra time to read the signs and then leave the car park. Bad work, Benita.
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We have already redacted it if you go check it again. Answered above in my past post. .
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