Consumer Advice UK

[Consumer Advice UK]

Consumer Advice UK has closed

 

Consumer Advice UK was a trading style of 7 Marketing which has also closed.

 

I became suspicious of Consumer Advice UK towards the end of 2009 when certain things they were saying to me didn’t quite add up.

Point in case: - I was contacted on 22 November 2009 by a representative of Consumer Advice UK saying that the Supreme Court had ruled favourably for consumers regarding excessive bank fees and that if I paid £100 now they would be able to claim back on all these fees for me. This was the RED FLAG for me - I knew that the ruling wasn’t due until the Friday.

 

This led me to do some research on this company and its directors.

 

Originally Consumer Advice UK was acting as a call centre for Blue Sky Financial Claims based at Lancashire House, 24 Winckley Square, Preston, Lancashire, PR1 3JJ. Tel: 08000 11 11 02

Blue Sky was the processing company for the PPI Claims. However, I was told that Consumer Advice UK saw an opportunity to do the processing themselves, breaking away from Blue Sky and souring relations with them. This led to the website of Consumer Advice UK being suspended by Blue Sky who owned the rights to the website.

 

Consumer Advice UK then worked with Chatwins Solicitors (01792 224 060) who would make legal representation on behalf of Consumer Advice UK clients. I recently contacted Chatwins Solicitors (Alison Daniel) and I was advised that Consumer Advice UK is no longer on their panel of referrals.

 

I understand that many people have paid large sums of money to Consumer Advice UK in order to claim PPI back from credit lenders. I would therefore recommend that you contact Chatwins to establish whether you are on their database. If so they may be able to act directly on your behalf.

Unfortunately I was not on their database, contrary to what I had been told by Consumer Advice UK.

 

The Directors of Consumer Advice UK are [EDITED]

In closing I would like to remind everybody that Consumer Advice UK was registered with the Ministry of Justice, Claims Management Regulation, Registration Number CRM 11995. I would encourage you to contact the Ministry of Justice and report your experience of Consumer Advice UK to them.

Claims Management Regulation

Monitoring and Compliance Unit

57 – 60 High Street

Burton–upon–Trent

Staffordshire

DE14 1JS

Telephone: 0845 450 6858 / 01283 233309

Fax: 0845 450 6866 / 01283 233335

Email: info@claimsregulation.gov.uk

 

I would also encourage you to contact Sion Morgan of the South West Wales Evening Post who ran an article as recently as 15 January 2010 on Mark Hartson. Given the nature of the article and the facts as they have really unfolded I feel Ms Morgan with a little investigative journalism may have a much bigger story to tell next time

 

See article here: - http://www.thisissouthwales.co.uk/southwalesnews/Landmark-bar-s-future-safe-says-Swansea-businessman/article-1716509-detail/article.html

 

South Wales Evening Post

Adelaide Street

Swansea

SA1 1QT

News Desk: Tel 01792 514 606

Email: postnews@swwmedia.co.uk

Edited January 25, 2010 by Rooster-UK
Personal names and details removed.

[conchy_joe]

Hi, I read your article with interest.In October of last year I was contacted by Consumer Advice Uk re' claiming back PPI.At first they said it would cost £189 to get back PPI,I said I would think about it,the next day they phoned me saying that they could do it for £50 as it would be done inhouse and not with an outside agency.I must admit I was naive in thinking they were genuine(hindsite is 20-20) and sent off the £50 and a copy of a loan agreement, and not long after that they wrote saying that they could claim back £766.86 and stated the reasons why the claim would succeed.Two months passed and I had not heard anything from them,a recorded message said that due to bad weather the office was not able to open,after the snow had cleared up I tried again only to be told that there was a fault on the line,BT said that as the line was not one of theirs it was impossible to find out who the provider was.I wrote to Consumer Advice UK (recorded delivery and was signed for 5/2/10),still no reply.It was only after Google-ing them that I discovered you article.I phoned Claims Management Regulations but they were busy and I left a message.Do you have any more news regarding these people.I thought about Trading Standards but I think it might be just another grain of sand in the desert.

[conchy_joe]

Just a follow up on my thread,I phoned Claims Management Regulation Monitoring and Compliance Unit and was told they are aware of this company and have received other complaints.They want me to send them the last letter I received from Consumer Advice Uk,their terms and conditions plus my last letter to them.I'll keep the CAG informed of any further developements.