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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Namz
      Big motoring world/motonovo HP - faulty vehicle purchase on 31/5/24

      By Namz · Posted

      Thank you for taking your time and helping me on this. Would you recommend I also send a letter tomorrow to both BMW and Motonovo?
    • tobyjugg2
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By tobyjugg2 · Posted

      she and  johnson need to be kicked off the taxpayers credit card - for starters I'm certain there is cause - taking up 'jobs' when they shouldn't, bringing the nation into disrepute with their antics .. I'm sure it would be a very popular act from a new labour guv
    • BankFodder
      Big motoring world/motonovo HP - faulty vehicle purchase on 31/5/24

      By BankFodder · Posted

      Please have a look at this draft letter. It is modelled on yours but I have cut out a load of the unnecessary information. Also, the responsibility lies with the finance company because the vehicle was brought on hire purchase. You send it to them and a copy to big motoring world.   Let us know if there's anything that you disagree with, which is wrong, which you think should be added
    • honeybee13
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By honeybee13 · Posted

      According to Alastair Campbell on Twitter, anti-Le Pen parties are pointing to RN's fiscal policies and saying they'll cause a 'Truss-style market meltdown'. Liz Truss charged taxpayers for Amazon Prime subscription - Mirror Online WWW.MIRROR.CO.UK The subscription costing £95 gives the ex-PM free shipping from the retail giant, as well as the ability to stream films and TV shows such as My Fault...  
    • steam_hammer
      Another P2G / EVRi Lost Parcel Claim

      By steam_hammer · Posted

      Thank-you @BankFodder, your statement is a correct understanding of my position and I agree, it is actually really what I was looking for in starting this thread, as I too believed that the maximum I could claim for is that which I sold it for, even though this was substantially below market value at the time. And so, this sold value is what I shall be claiming for + the other expenses. @dx100uk I get your point, but this is just not what I want to expose myself to. Unfortunately I was one of the unlucky ones to have my details stolen in the Peoples Energy hack, and in 2020 I discovered that those details had been used to take out car insurance, and that the insured was then involved in a collision and my details were dragged through the mud. Despite Aviva cancelling the claim and treating as though it never were, even though I have the letters from them to say that they have removed this claim from the insurance database, I still get refused insurance and credit products to this day until I send across the letter from Aviva which explains that I was a victim of fraud. So you'll forgive me for not jumping up and uploading my data to a server utility for which I have no control over its retention policy, or where the server is located globally, its legal jurisdiction, or its security protocols.

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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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      BankFodder

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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      WanTToMoveOn

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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Congestion Charge PCN - How many days to file notice to me

TELLall

By TELLall
in Private Land Parking Enforcement

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TELLall

TELLall

Posted
Posted

Hi,

 

I have just been sent a PCN for a congestion charge that I didn't pay. (I travel in to London 2 days a week and always pay, I must of forgot!)

 

The date of the offence was 09/12/2009 and the date of the PCN issue is 18/01/2010. That's 40 days after the date of offence... but they have the cheek to say I have to act within 14 days!

 

Is it not like a speeding conviction where as they have to notify you within so many days of the offence.???

 

Also they spelt my name incorrectly... even though it's correct on my logbook!

 

Thanks in advance for any help.

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green_and_mean

green_and_mean

Posted
Posted

They don't have a time limit for CC. If the name is wrong you have 3 options,1 ignore the notice and pretend its not for you and they will just go to the next stage anyway 2 write back stating the person on the PCN does not live there and they will just re issue the PCN or 3 just treat it as if it is correct.

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green_and_mean

green_and_mean

Posted
Posted
OK... but it seems a bit unfair that we have to do all these things within so many days and they can take 40 days to issue a PCN! I will pay online then.. :-(

 

Probably because they have thousands to deal with and have to check the photos match the computer info, check payment has not been made, contact DVLA for driver details and issue a notice all you have to do is post a letter back.

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green_and_mean

green_and_mean

Posted
Posted

I do have sympathy for you whilst I agree with the charge the ' £60 penalty' is ridiculous. I can see the logic in parking penalties as they are a deterent since its not possible to catch every 'offender' so being fined puts you off doing it. However its impossible to avoid the charge if you don't pay you just get charged through the post at an over inflated rate. Unlike parking you cannot gamble on not getting caught so anyone that gets a penalty must have entered in error or forgot to pay.

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crem

crem

Posted
Posted

If I drove into London I don't think I'd have a clue about going about paying it, that's asuming I even knew I'd been in an area covered by the CC.

 

I wonder how many non-Londoners get caught simply because they don't understand the system.

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green_and_mean

green_and_mean

Posted
Posted
If I drove into London I don't think I'd have a clue about going about paying it, that's asuming I even knew I'd been in an area covered by the CC.

 

I wonder how many non-Londoners get caught simply because they don't understand the system.

 

It is well signposted you'd have to be blind to miss the cameras and signs. I think the problem most people have is forgetting to pay, paying for the wrong day or giving wrong vrm when they do pay. Another mistake people make is realising at the last minute they have reached the start, going past the cameras and driving out again thinking no one will notice.

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crem

crem

Posted
Posted
It is well signposted you'd have to be blind to miss the cameras and signs.

OK, I'll believe you that I would have seen the signs

 

I think the problem most people have is forgetting to pay, paying for the wrong day or giving wrong vrm when they do pay.

How about, "OK, I'm in the CC zone, what happens now? do they send me a bill? do I have 14 days to pay? where/how do I pay?"

 

Another mistake people make is realising at the last minute they have reached the start, going past the cameras and driving out again thinking no one will notice.

Understandable

,,

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  • 6 months later...
ndsolo

ndsolo

Posted
Posted

Dear All,

 

I just realised that I've missed making payment for congestion charge by a day.

 

Is there any means I can use to try and initiate payment and use that basis as ground to not receive a PCN?

 

I've called the hotline and they said that there is nothing I can do but wait. Isn't that rirculous as I'm genuinely wanting to pay the charge but tfl is more interested in the fine!!

 

 

Kindest regards,

 

Andrew

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crem

crem

Posted
Posted

If they did want a dropped kerb in that location, they would have to do some major works to relocate the drain. You can't have wheelchairs and pushchairs coming off the footpath and wedging a wheel straight into a drain cover! Most likely, they would locate it 5 or 6 feet further from the drain. IMO this cannot constitute a "dropped kerb" access.

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Bernie_the_Bolt

Bernie_the_Bolt

Posted
Posted
If they did want a dropped kerb in that location, they would have to do some major works to relocate the drain. You can't have wheelchairs and pushchairs coming off the footpath and wedging a wheel straight into a drain cover! Most likely, they would locate it 5 or 6 feet further from the drain. IMO this cannot constitute a "dropped kerb" access.

 

Wrong thread old chap!

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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crem

crem

Posted
Posted
Wrong thread old chap!

 

Hmmmm well I was viewing the right thread when I posted it!! I think this new software screen is play up:?

Please can I have the old screen back now :p

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