Another Summons thread

[photoman]

Hi WWS,

 

For the purposes of comparison, I shall post the response you should now expect from Northern Rail regards your current issues; demonstrating an equally ignorant, blinkered and arrogant attitude you believe Barclays have a right to use.

 

You state elsewhere regards Barclays bank charges:

 

I work in Barclays Collections

 

You will find that shortly the bank will begin writing to all customers who made complaints regarding the unfair charging case. From information I have, Barclays will deal with these on an individual basis, but most are likely to be advised that the charges are fair and no refund will be due.

 

SAR is a good way of finding out what you've been charged, but will not get you anything back unless the circumstances are different from the standard "I think the charges are unfair"

 

What you should have done (knowing that no money was going into the account) was cancelled the direct debits coming out. The bank advises you everytime one fails. It is your responsibilty to either service them or cancel them, you cant expect the bank to pay them without funds in your account.

 

What you should now do is call either your Business Account Manager or Barclays Collections and arrange to pay back the debt over a period. Barclays will be happy to split the payment over 6 months to get your account back to order.

 

If you do nothing you will eventually lose your overdraft facility and be liable for the whole debt at once.

 

Hope this helps

 

So, taking your OWN reasoning, and applying it to your situation, this is the response you should now expect and concede to.

 

"You will find that shortly Northern Rail will begin writing to all customers who made complaints regarding the unfair penalty charges.

From information I have, Northern Rail will deal with these on an individual basis, but most are likely to be advised that the charges are fair and no refund will be due.

 

SAR is a good way of finding out what you've been charged, but will not get you anything back unless the circumstances are different from the standard "I think the charges are unfair"

 

What you should have done (knowing that you had no ticket) was not taken the journey, or bought another ticket. Northern Rail advises you every-time you are fined. It is your responsibilty to either buy a ticket, or not take the journey, you cant expect the Northern Rail to allow you to travel for free.

 

What you should now do is call Northern Rail or their debt collectors and arrange to pay back the debt over a period. Northern Rail will be happy to split the payment over 6 months to get your account back to order.

 

If you do nothing they will take you to court, and you will be liable for the whole debt at once.

 

Hope this helps"

Edited December 13, 2009 by photoman

[photoman]

SHOE ON THE OTHER FOOT !!