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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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OFT case over, hows YOUR court dealing with claims


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Just phoned Liverpool County Court told stay would remain as judge has refused my application to have it lifted and set a hearing date.

 

 

Have they given ANY reasons ? What did you put in your stay lift application ?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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hmmm, which bank are you claiming with and have you heard anything from then ?

 

 

and garyca - are you carcos ?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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It really depends on the agreement you signed with Licit Legal and any changes you agreed when they went under and shifted cases to FirstStep Legal. How much claim do you have remaining?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi Yourbank,

Its with HSBC, was due in court august 2007 about a week after they issued the waiver!

I got a letter from HSBC 3rd Jan saying as far as they were concerned all issues resolved with the sc outcome and as it was a court claim It would be dealt with by their solictiors.

Any help greatly appreciated

 

you will most likely get a letter from Dg solicitors asking the court to dismiss your claim so you need to be reading up on the issues and new arguments and decide if you want to fight against the dismissal and continue with your claim or get out.

 

Read the main judgment thread in Campaign - I have posted some good info as to the arguments on there.

 

(also @ everyone its polite if someone has helped you elsewhere or on here to give them a mention when requoting their work)

  • Haha 1

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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  • 2 weeks later...

excellent, stayed till 30 november 2010, so you needn't do anything yet, at least till the way forward is clearer, unless the bank / DG apply to the court so just check with the court in a couple weeks time, otherwise just be working on your case ready for when you need to take any action :)

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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the bank can apply for the stay to be lifted, and would, and are in lots of cases, to get the claims struck out.

 

The settle bit, that is more of the 'why would they' part. they think they have this sewn up in a cast iron jacket.

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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How did the OFT loss close down the penalties route? I think you have been brainwashed to believe it did, but it didn't. Think about it a minute!

 

The first OFT Test case judgement specifically stated that apart from one single term of NatWest's which was as follows:

 

"26 "You must not use your Card to go overdrawn on your Account unless we have previously

agreed this with you", (as such term appears in 'Terms and Conditions for NatWest Personal

Current Accounts' (June 2001))."

 

Footnote in OFT1154.

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Everyone is being hoodwinked. The Supreme Court case had nothing whatsoever to do with individual claims!

It does and it doesn't to be honest. It does in one sense because we all thought regulation 5(1) of UTCCR 1999 would be tested in court and in fact, UTCCR 1999 6.2(b) was tested. Furthermore, penalties in law doctrine went out on the first judgement of Justice Smith.

 

It was only in relation to the power of the OFT to investigate bank charges on a narrow point of law! Why is your local County Court referring to the Supreme Court judgement on the powers of the OFT when it has absolutely nothing to do with your case?

It would have had an effect if the case had been successful for all claimants in that charges in the future would be assessable for fairness and the level of them would come into the equation.

 

From what I know they orignally stayed the cases, 'supposedly', because the courts were getting a little bogged down.

Cases were stayed because the test case was supposedly going to resolve the issues of penalties in law and UTCCR 1999 once and for all. In fact it didn't resolve the latter whatsoever.

I know the real reason and i'm sure everyone else does too. :rolleyes: It was assumed that if the OFT won, then all cases could get resolved en masse. Now the OFT has lost it should be back to the courts with individual cases then. How it has been twisted to mean that the OFT losing means everyone has lost their indiviual cases is completely beyond me.

I completely agree with you and we have lost the media battle at the moment. We may not lose the war but the biggest battle so far has been lost and we are kinda regathering the troops and seeing where we go from here.

 

***You need to send a letter to your County Court advising them of this and warn them of their responsibilities. You are under no obligation to refer to the Supreme Court decision in applying to remove your stay whatsoever! They should have written to you and simply stated that you were free to proceed. Ask them to explain their logic to you! They will not be able to!***

Have you done this yourself and have you received a response yet? Please do not advise this if you haven't since their response would be ideal so that others know what to expect.

 

Furthermore, it is also beyond me as to why the POC needs to be changed either. Again, your POC has absolutely nothing to do with the Supreme Court judgement. :confused: You are all being royally rogered. WAKE UP!!! :lol:

 

Mate, have you taken your own advice and what is the outcome? If you haven't can you bell the cat and do it and then write on here or your own thread what the result was because words on a page are futile if you are doing it yourself. I can't do that for obvious reasons but have can do that?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Don't be vague. Quote the text of your argument, not the exception. Contextualise this within the raised arguments between individual cases and the OFT test case. Please post on the thread I specifically created for this topic. Thanks.

 

I don't read signatures so if it is on there then I can't see it so can you link to it on this thread?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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I don't have an open court case. I can see no harm whatsoever in writing to your County Court for further explanation of their logic. I am raising the issue of continuing with exsiting POC's for 'discussion'. Please post on the other thread. I will post back later. Thanks.

 

P.S. Meanwhile, how about you go and show your support on the 'March For Fairness' thread? :)

 

WHich thread mate, please LINKIE LINKIE or no FINDIE FINDIE ;)

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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If you don't have the brains to 'findie findie' it, then please don't 'postie postie' on it. As I said, please go and show your support on the 'March For Fairness' thread. Or you want me to stick your name down for you in case you can't find it? :)

 

It would be nice if you could be civil to me on the thread since my attempt at light hearted humour has clearly gone down like a lead balloon. I have found one thread and is the March thread the one CARO started?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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"26 "You must not use your Card to go overdrawn on your Account unless we have previously

agreed this with you", (as such term appears in 'Terms and Conditions for NatWest Personal

Current Accounts' (June 2001))."

 

Footnote in OFT1154.

 

How long was that term in operation? Does that mean anyone who was charged when this term was in operation would have a case for getting those charges back?

 

No because a court would have to determine if it was penal. The High Court judgement did not say that it was penal.

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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I disagree with you. I think he/she is a 'gatekeeper'. I fully stand by my comments, as I saw him/her viewing the said thread before he said he didn't know where it was. In fact, that makes my comments too kind. Save your pluck for the corrupt banks... :)

 

Can you explain the gatekeeper comment because I do not understand the definition you have for the word?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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