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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Should I take out a payday loan? advise please !


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Honestly, don't do it.

 

I don't want to sound patronising, but they were nearly the death of me. They are the most financially crippling thing I have ever done, and I have been the queen of ridiculous financial decisions in the past. If you think you are in financial dire straits now, wait until this lot are taking 2/3 or more of you monthly pay-check, and there's nothing you can do to stop them....then the only way out of it is to change your bank account and cancel your cards....then the phone calls start where they tell your colleagues that you owe them money...writing to your payroll department...using cancelled cards and old information to take money whenever they feel like it. Sadly, the stories are all over this forum.

 

If you really need a loan, try your local credit union - you can find your nearest one here:

 

ABCUL

 

If you are just after paying off some bills though, I would try negotiating with your creditors first. Trust me, they will be far easier to talk to than pay-day loan companies.

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Just imagine you bought a Tv which cost £300 but you had to buy it for £600... Would you buy it?? I'm guessing thats a no.

 

From me, it's a "no", but yesterday, I looked in the window of my local Brighthouse at a sofa that appeared to be second hand - it was £750 before "service charge" (my sofa doesn't require servicing, can only imagine why this one would need to be!!) and interest, and £1600 afterwards!!! :eek:

 

Bottom line is, if you're totally broke and your fridge breaks down, you'll buy one from cowboys like Brighthouse, because needs must when the devil drives. Same principle with PDL's - if you're in a tight corner and can't find a way out, people will use them. That's what makes them such a disgrace - nobody who isn't totally desperate and highly unlikely to be able to repay is ever, ever going to take out a pay day loan. If you can afford one, you don't need it!!

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