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Thesis - gone too far!!


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Please write to your MP, Kate Hoey MP for Vauxhall where their reg office is and also Wayne David MP Caerphilly where that PO Box on the letters you have is based.

 

I am prepared to put money on Thesis not receiving your deferment and then they start harassing you.

 

I'd get in first saying you have had no notice of assignment of your debt with Thesis/Link so you are not prepared to discuss personal and financial details with a company you have not chosen to deal with and unless they can provide proof of assignment of the debt to them then no further correspondence will be entered into

 

Then complain to the OFT, FOS, the MP's above, oh and trading standards.

 

We've had a letter from FOS acknowledging our complaint against Link but nothing else from MPs, FOS, OFT nor anything more from Link

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I wouldn't email them as there is no real proof they have received it.

 

Send it in the mail recorded delivery that'll be fine mark it complaint on the front and it'll get to the right person.

 

You have tried to resolve the issue you sent in your deferment you shouldn't have to do anymore than that, now head to the ombudsman

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Well we had a letter back from FOS today returning our paperwork and asking for a copy of the student loan agreement so if we have it we'll return it with the paperwork and if not then it's back to SLC to get a "copy" and forward it on till that FOS won't investigate as they're unsure whether it's in their remit or not I suppose it depends on what type of student loan it was we shall see, still nothing from anyone else, disgraceful!!

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Right they said they hoped to reply within 14 working days it's 25 working days tomorrow since we had the initial reply so this is going to them:

 

Dear Sir/Madam

 

Thank you for another meaningless template letter dated xx where you assure me that you intend to reply within 14 working days. Well considering the incredible delicate situation your companys actions have placed me in I expected an immediate and thorough investigation to have taken place and a reply well within that 14 working days yet despite the fact that it is now TWENTY FIVE working days since i received this letter I am yet to hear anything further from you at all.

 

I am extremely upset that you have chosen to ignore this matter, I wish to assure you that continuing to ignore this issue will not make it go away and will just further strengthen my resolve to get justice for what you have done and continue to do with your reckless and careless attitude to peoples confidential data and cavalier attitude to anyone who dares to complain.

 

It quite frankly beggars belief that with something potentially serious you have not kept me closely informed as to the progress (or lack thereof) of my extremely serious complaint.

 

I am keeping the OFT, FOS, Trading Standards and my MP, Kate Hoey and Wayne David (the MPs for the areas your offices are in) fully appraised of my ongoing situation and I have also made Gordon Brown and David Cameron aware of what is happening to the students who are sold out by the government to disreputable ****** companies such as yours.

 

I promise you this will not go away and urge you to take this matter very seriously, of course should you now wish to make an offer of cash settlement we are prepared to listen but any such offer would also be conditional of a full written apology and of course we would not be prepared to sign any form of non disclosure agreement other than these terms you will find us quite flexible, we can also setup a payment plan to suit your budget

 

(ok last little bit is a bit of a pee take but it's quite fun lol)

 

PS first draft ignore spelling and grammar

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Letters off to:

 

David Cameron

Nick Clegg

Gordon Brown

Thesis kicking them as they said they would reply within 14 working days it's now been 27!!

 

Given them another 5 working days to reply before we make an appt to see a solicitor with a view to suing the ass off of them

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Right total BS letter from Thesis yesterday not really answering any of the complaint just trying to fob us off, I am really angry that they feel this is an acceptable answer and they also end up admitting the called everyone in the phone book with that surname and that is an acceptable business practice.

 

They had not lost touch with us as we had written several letters to them and never ever got a response so that is double BS as well.

 

Just makes my blood boil

 

thesis013.jpg

 

thesis014.jpg

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More proof of Gordon the gopher selling us all up the river

 

BBC NEWS | Politics | Government's £16bn sale of assets

 

Selling the WHOLE student loan book off to private hands along with the dartford crossing

 

WILL SOMEONE GET THIS IDIOT OUT OF OFFICE!!!!!

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They admit that they go through the phone book and call everyone with the same surname is that legal?

 

Anyway few important facts:

 

They had NOT lost contact with us we had written to them on numerous occassions and never got a reply, the SLC deferment paperwork was also sent off.

 

They ignore the accusation that they released our address to a 3rd party

 

They didn't have 2 contacts they had one surely that along with electoral role and credit file info is what they should be using for tracing not calling anyone with the same surname??

 

So this investigation took over 30 working days, what a total crock of ****. Well a letter is going back disputing their side of the story but other than that drawing a blank from everywhere else

 

No replies to any letters to MPs etc what a total waste of our time I feel sick that the system allows this outrageous behaviour to continue unchecked and unchallenged :(

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MPs office now dealing with this they have written to the director of Thesis and have just updated the office with the last reply so we'll see.

 

Letter back pp'd on Gordons behalf saying our letter has been passed on to whatever minister deals with useless irresponsible money grabbing pricks oh errr I mean Thesis and NOTHING back from David Cameron obviously he doesn't want the ammo to use against Brown

 

Politicians all as bad as each other useless!!

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