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    • I disagree with the charge and also the statements sent. Firstly I have not received any correspondence from DVLA especially a statutory notice dated 2/5/2024 or a notice 16/5/2024 voiding my licence if I had I would have responded within this timeframe. The only letter received was the single justice procedure notice dated the 29.5.2024 this was received on 4.6.2024. I also disagree with the statement that tax was dishonoured through invalid indemnity claim. I disagree that the licence be voided I purchased the vehicle in Jan 2024 from RDA car sales Pontefract with agreement to collect the car on the 28.1.2024. The garage taxed the vehicle on the 25.1.24 for eleven payments on direct debit  using my debit card on my behalf. £62.18 was the initial payment on 8.2.24  and £31 per month thereafter the second payment was 1.3.24.This would run from Jan 24 to Dec 24 and a total of £372.75, therefore the car was clearly taxed before  I took the car away After checking one of my vehicle apps  I could see the vehicle was showing as untaxed it later transpired that DVLA had cancelled my tax , without reason and I did not receive any correspondence from DVLA to state why it was cancelled or when. The original payment of £62.18 had gone through and verified by my bank Lloyds so this payment was not declined. I then set up the direct debit again straight away at my local post office branch on 15.2.2024 the first payment was £31 on 1.3.2024 and subsequent payments up to Feb 2025 with a total of £372.75 which was the same total as the original DD that was set up in Jan, Therefore I claimed the £62.18 back from my bank as an indemnity claim as this payment was from the original cancelled tax from DVLA and had been cancelled . I have checked my bank account at Lloyds and every payment since Jan 24  up to date has been taken with none rejected as follows: 8.2.24 - £62.15 1.3.24 - £31.09 2.4.24 - £31.06 1.5.24 - £31.06 3.6.23-£31.06 I have paper copies of the original DD set up conformation plus a breakdown of payments per month , and a paper copy of the second DD setup with breakdown of payments plus a receipt from the post office.I can also provide bank statements showing each payment to DVLA I also ask that my licence be reinstated due to the above  
    • You know hes had it when they call out those willing to say anything even claiming tories have reduced taxes on live tv AS Salmonella says: The Conservative Party must embrace Nigel Farage to “unite the right”, Suella Braverman has urged, following a disastrous few days for Rishi Sunak. The former home secretary told The Times there was “not much difference” between the new Reform UK leader’s policies and those of the Tories, as senior Conservatives start debating the future of the party. hers.   AND Goves replacement gets caught booking in an airbnb to claim he lives locally .. as of yesterday you can rent it yourself in late July - as he'll either be gone or claiming taxpayer funded expenses for a house Alongside pictures of himself entering a house, Mr McGuinness said Surrey Heath residents “rightly expect their MP to be a part of their community”. - So whens farage getting around to renting (and subletting) a clacton beach hut?   Gove’s replacement caught out on constituency house claim as home found on Airbnb WWW.INDEPENDENT.CO.UK Social media users quickly pointed out house Ed McGuinness had posted photos in was available to rent     As Douglas Ross says he'll stand down in scotland - if he wins a Westminster seat - such devotion.
    • I've completed a draft copy to defend and will post up here for review.  Looking over the dates and payments this all stemmed from DVLA cancelling in Feb , whereby I set up a new DD in Feb hence the overlap, why they cancelled when I paid originally in Jan I have no idea. Anyway now stuck with pending court action and a suspended licence . I am also firing off a letter to DVLa recorded disputing the licence revoke
    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • Please check back later on today for a fuller response and some edits
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Plasma TV Advice please


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Guest Old_andrew2018

You are certainly being very generous in giving them a last chance to redeem themselves, as you know you are at liberty to issue a county court claim against COMET now.

 

andy

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Hi Andy,

Yes I know I can take them to court now, but I just want to see if they play ball and offer a repair or replacement. ( nothing else will do ) hence the additional 7 days. Its a bit like a chess game at the mo. But I have only given them 7 days to respond, then its off to court, I said in my letter no further reminders would be given, so the balls in their court.

By the way, you havent got the SOGA wording I can use for my court claim have you. Would be grateful.

Thanks Fagin.

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Havn't got a court date - have just issued the completed N1 - hopefully they will settle out of court.

When issueing the claim online you don't get much space to enter the particulars so I just put that I purchased the TV and a fault has occurred and that under the SOGA i considered the TV not of satisfactory quality and fit for the purpose made known. I also added in the paragraph claiming interest under section 69 of the County Courts Act.

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Sorted. Claiming for the £995 because its money I have already paid out. If the courts want to reduce this for wear n tear and use, then thats fine, hopefully will allow me enough to get the tv repaired. Beginning to understand this now;)

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Hi Fagin61 - have you issued your claim yet? I have just received an acknowledgement of serivce from the court saying that Comet intend to defend all of the claim. They now have 28 days to put their defence together - looks like I may well be going to court.

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Hi Rob,

Yes issued claim online. I wouldnt worry about Comet defending at this early stage. I would suggest they will leave it as late as possible and then make an offer. Even if it does go to court, again, it would be difficult to see the manager/solicitor defending, when they know if they lose, the adverse publicity it could cause. + plus of course we are in the right! Stay strong, will update u on my case as we go along. Rather would like mine to go to court actually, win or lose, its right against wrong and I will go through with this. Keep me updated.

Fagin.

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  • 3 weeks later...

I bough my 50inch phillips plazma from Comet on 18th nov 2006. Didn't use it till June 2008 (Redecorating). It broke down on 22august this year.

I did take out a 5 year Total Product Cover though, at £350. Waste of money!

First visit I was told it needed software update. Bullsh*t. They never rang back when they said they would. They eventually picked it up on 5th September. They don't return my calls and really are ****ing me off with their crap customer sevices.

I heard they were ****, so have recorded the calls, even one including a woman from the complaints department agreeing that the TCP was rubbish. Nice.

I'll never buy anything from Comet again.

 

P.S. Just sent Watchdog a message about it too. Would love a call back! LOL|!

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UPDATE

 

Comet rang me yesterday(Friday) to arrange delivery of my fixed tv for today. Whoopee!

Go up early this morning and prepared to get it back on the wall. They arrived at 8.20. Great. 3 big burly blokes to help me lift it into positon. Nice.

"Sorry guv. Can't help ya. We're not technicians. Health and safety" etc. The 2 guys who collected it didn't mind helping me down with it. But who cares, my tv's back. They left it on the floor, face up.

Signed the papers, noting to put unchecked on it just in case, and thanked them.

I was like a kid at christmas. Carefully cutting the lovely brown parcel tape to open the hastily wrapped £1500 tv. Screen intact! I was getting really excited now. Could it possibly work when it went on the wall?

Then the bottom fell out of my world. Bottom left hand corner damaged. Big flat abrasion mark! F**K! They've damged it! The Bastards! They knew it was damaged. When my brother came round to help me lift it, we stood it up an found an invoice copy from the pickup, with the condition box altered, stating "damage to lower edge due to dragging." I looked again and sure enough, it's been dragged and handled badly.

The delivery men had made a speedy getaway, suprise suprise, when I found the damaged corner, so I once again phoned customer services. "We'll have to send an engineer out. Tuesday?" I'll have to take time off work, but hell yeah! Had enough now. The repair took 90minutes(Documents enclosed). They had it 2 weeks!

I'll be asking for a full refund of both my purchase(£1500) and the Total Product Care(£350). If they don't agree, I'll take them to the cleaners!

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  • 10 months later...

If I may put my 2 pence worth in here. The SOGA which I believe was amended states that the burden of proof lies with the consumer to prove the product was inherently faulty and not fit for purpose from 6 months after date of purchase, and while I agree your contract is with Comet not Samsung you have had 17 months use out of the product and as such it is reasonable for Comet to expect you to contribute something towards the repair,typically this would be 30% of the cost up to 18 months.Of course it is for the court to decide.

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