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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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RED Harrassment following SAR - Txt Alerts


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welcome to my world.

even duller/wetter sandyford.

 

If you get any more crap from these cretins

 

ring stoke TS.who are very interested in lowell/red/hamptons.

 

direct line for MARK WILSON 236447

 

SAM

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  • 3 weeks later...
I am absolutely FUMING

 

Right... Where do I start, to wipe the floor with these muppets!

 

start right here I have the water if you have the mop:D

 

 

did you send the SAR to lowell or red,did you get any response at all.

 

on your other thread, who did you receive the letter of apology from?

and what date was this.

 

they left you alone till the resent texts.

 

what date have the cretins put this on your CF.

 

SAM

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  • 3 weeks later...

so the default placed by them,will be left because it is nothing to do with them:rolleyes:

 

the default will be left,to still affect you,because you have pi**ed them off,questioned them and they have had to throw in the towel.

 

would start with a direct complaint to bob and ask him for a response to the stupid statement made by the lowell employee.

 

SAM

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works long hours our bob;)

 

cause he is trying his best to improve customer relations

 

to reduce all the unfortunate errors

 

and restoring lowell to its former status(not sure what this was:rolleyes:)

 

at least this is the crap he spouted last week

 

see what he comes back with.hopefully a sorry,case closed...grovel grovel

 

SAM

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:Dyou cynic

 

bob wont allow another error within the lowell group

 

 

may find a further mistake is made though,instead of throwing your details out,they might go into the "send to muck hall pile"

 

hope not,and its the last you hear from them.

 

SAM

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