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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Motability questions - conflicting advice!!


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Motability - Who can use the Motability Scheme

 

Around two-thirds of our customers drive, but non-drivers can get a car as a passenger. Similarly, parents and carers can also apply on behalf of a child.

 

Motability - Am I eligible?

 

Do you need to have a driving licence?

If you opt for our lease agreement you do not need to drive. You can nominate up to two drivers who may be friends or relatives, and parents or carers can apply on behalf of a child aged three years and upwards.

However, proposed drivers must not have any serious driving convictions, disqualifications, or endorsements within the last five years. There are also some restrictions on drivers under 25 and those with provisional licences.

It's a lease car. As long as you are the nominated driver and that you do use for carrying your mother at times and not for your sole use, you're fine. I suspect the 1st dealer was more concerned about the vandalism aspect as they're the ones who will get the car back at the end of the 3 yrs. ;-)
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Sorry, but there really is no need to call DLA, for starters, they know precious little about the motability scheme and how it operates and usually will just give Mota's number. Secondly, we've already given the relevant info (including links to Mota's own website ;-)).

 

Personally, I find the lease system fab. I still get about 1/2 of my DLA every month, and the only cost I ever have to worry about is for fuel, everything else is covered, I don't have to hunt for insurance every year, servicing, worry about breakdowns, etc... Worth every penny IMO, and where else would you get to choose a brand new car every 3 years? It's such a relief never to have to worry about any of this, I love it. :-D

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Who's attacking who and where? :-?

 

You expressed your preferences, I expressed mine. Chill out, there's absolutely no need to feel aggressed simply because I prefer the 3 yrs system.

 

PS: It works both ways, please don't assume what type of car I have. In fact, I have a 7 seater Grand C4 Picasso. ;-)

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Sorry, I didn't make myself clear (well, didn't think it was going to be relevant at that point!), it uses the whole of my mobility rate, but I still get the totality of my care one, so to me, I still get 1/2 of my DLA, you see! I did have to pay nearly a grand first. :-( Mine's the 1.6 HDi VTR+.

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The Grand Picasso VTR+ 1.6HDi ESG advance payment is £1,195 followed by the total mobility portion of the DLA each month

 

Is your blipper closing your windows when held down? if it doesn't it should as I've just discovered

What's a blipper? Is that local yokel talk for electronic keyfob? :razz:

 

What's the ESG for anyway? Electronic summat or another?

 

My AP went from £995 to £895, so we were quite pleased, but I see it's now back up to £995, go figure.

 

A disabled CAG motorclub, yaye! We can have stickers made: "My other car is a wheelchair" "My other car's got knobs on" "Disabled CAGgers do it with attitude", ooooh, the (tasteless) possibilities are endless.... :-D Mine (well, my son's) could say: "Yeah, I've got a problem, it's called autism. What's YOUR excuse?" and mine could say: "I may be disabled, but I can still kick your ass anytime" (cos I'm feisty like that, lol).

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You ARE over-complicating things, but it just shows you for being an honest person, so not to worry.

 

As BBM said, you don't have to tax or insure the car, it will be done by Motability. Once you're on the scheme, all you have to worry is the fuel, literally, it also comes with Mota RAC cover, which is fab. My previous car came with both AA (Fiat cover) and RAC (Mota cover), and when some mindless moron slashed my 4 tyres leaving me stranded in deepest Surrey, where the AA was giving me 3 hrs to arrive, RAC put me on top of the list and were there within 20 mns. And I didn't have to pay for the tyres to get changed the next day either. :-D

 

When you start looking at cars (I gave you the link to their website, have a look), you need to think as to what is going to be important: Can you afford to put an advance payment down or not? How much mileage are you likely to cover? What's more important, comfort for long distance, or small size for parking, small engine for fuel economy or bigger one for power on motorways? etc, etc...

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The tax provided by Mota is for a car leased by them to the disabled person. It's the car which is taxed, not the person and if it's supplied by them, don't let it worry you what they are/are not paying. Stop worrying. Once the car is registered to your mum, that's it.

 

Think of all of us who have disabled children who qualify for the motability car. The parents are not expected to only use the car to take the kid to school and swimming, and it's exactly the same thing for you and your mum.

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From the C4 Grand Picasso to the Fiat Panda... AKA from the sublime to the ridiculous, lol.

 

My previous one was a Fiat Doblo 1.4, great if you have problems getting and out of cars, as quite high up and with a wide opening and a handle thingy by the roof bit, loads of leg and bum space. Looks like a box on wheels which got flattened at the front, granted, but depends whether you go for the look or the rest. I loved my Doblo, especially the rear doors which slide instead of normal opening. Didn't like the way the back sets folded 7 seater version), hardly gave more room to carry big loads in fact on holiday we just removed it altogether, so not practical from that point of view, but not an issue if you're going for a 5 seater as then you'll have loads of boot room.

 

The Picasso by contrast is so versatile, everything folds flast, folds away, superb car all round, only thing is I find it more of a struggle to get in and out of it.

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