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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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problem with claim solicitor


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My friend was injured in February in a car crash in which she was a passenger, in the no fault car, she started a claim with a local solicitor but he is taking a age with everything and now claimed he cant do anything until the doctors say my friend is no longer in pain due to whiplash etc. then he will claim for the accident. If she pulls out and goes with a specialist firm will she need to pay this first solicitor anything for his poor service?

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My wife was involved in an accident when a driver ran into the back of her, this was in August of last year, she has just been seen by a specialist, these do take time unfortunately.....

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Your solicitor was quite correct in saying that he needs to await the Doctor's confirmation that all pain has gone and that there are no lasting effects. If the solicitor does otherwise and agrees a figure now and then the injured party never fully recovers or suffers a condition that was directly attributable to the accident then he would open himself up to a claim for negligence.

 

If you are having financial hardship right now and need some money ask your solictor to request an interim payment, this will get you some money now but it's not a full and final settlement.

 

Mossy

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No she wont have to pay but the second solicitor would probably have to provide a written lien that they undertake the first solicitors costs.

 

To be honest... it will take some time. If he was injured in Feb then it wont be cleared up yet. I know most firms look to settle within 6 months for their own targets but its not always possible if other things are thrown into the mix.

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