Herbert VS First Direct

[carefree]

Hi all

 

Took advice from site and took the plunge by sending FD a polite letter asking for £2117.98 + 8% interest over last 6 years etc.

 

Received standard letter from them saying bog off, charges are fair, ombudsman eight weeks, matter closed blah yawn.

 

Sent moneyclaim the very same day, issued on the 1st but still no acknowledgement.

 

Can anyone tell me when to expect an ack??

 

Cheers

 

PS - First post - hi:)

[Matheos95]

Dunno if thats your full story but you seem to have missed a couple of steps but fingers crossed for you anycase (plus the 8% is only claimable for when you raise the case on moneyclaim)

 

Mine was deemed issed on the 24th Aug and was acknowledged yesterday so you many have a few days wait yet - think its slowing down cause of the volume they are recieving.

 

Anycase good luck with your claim

[carefree]

I didn't bother mentioning all the steps, as they are well documented on here anyway. I basically did what everyone has done, and as we speak I am waiting for them to ack the claim.