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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


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  • 2 weeks later...

The New Part 36

As from April 6th 2007, payment into court no longer plays a role in the Part 36 settlement offer procedure. Instead, where an offer is or includes an offer to pay a sum of money, that sum must be paid within 14 days of the date of acceptance, and if not so paid judgment may be entered for the unpaid sum (see CPR 36.11(6) and (7)).

 

The (new) costs consequences following judgment are set out in CPR 36.14 as follows:

 

(1) This Rule applies where upon judgment being entered –

(a) a claimant fails to obtain a judgment more advantageous than a defendant's Part 36 offer; or

(b) judgment against the defendant is at least as advantageous to the claimant as the proposals contained in a claimant's Part 36 offer.

 

(2) Subject to paragraph (6), where Rule 36.14(1)(a) applies, the court will, unless it considers it unjust to do so, order that the defendant is entitled to –

(a) his costs from the date on which the relevant period expired; and

(b) interest on those costs.

 

(3) Subject to paragraph (6), where Rule 36.14(1)(b) applies, the court will, unless it considers it unjust to do so, order that the claimant is entitled to –

(a) interest on the whole or part of any sum of money (excluding interest) awarded at a rate not exceeding 10% above base rate for some or all of the period starting with the date on which the relevant period expired;

(b) his costs on the indemnity basis from the date on which the relevant period expired and

© interest on those costs at a rate not exceeding 10% above base rate.

 

(4) In considering whether it would be unjust to make the orders referred to in paragraph (2) and (3) above, the court will take into account all the circumstances of the case including –

(a) the terms of any Part 36 offer;

(b) the stage in the proceedings when any Part 36 offer was made including in particular how long before the trial started the offer was made;

© the information available to the parties at the time when the Part 36 offer was made; and

(d) the conduct of the parties with regard to the giving or refusing to give information for the purposes of enabling an offer to be made or evaluated.

 

The significant change between the old and the new regimes is that to escape liability for the Defendant’s costs, rather than ‘beating’ an offer a Claimant must now obtain a result ‘more advantageous’ than the Defendant's Part 36 offer and ‘at least as advantageous’ to the Claimant as the proposals contained in the offer. The stated purpose of the change was to provide an incentive to Claimants to settle claims.

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I wonder whether this defence will work? ;)

 

Florida man blames cat for illegal downloads

Griffin told police he had been downloading music, and that his cat jumped on the keyboard when he left the room. He said "strange things" appeared on the computer when he returned. Florida man blames cat for downloading child pornography | World news | guardian.co.uk

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Like i said, they may have gone to a court to obtain IP addresses -
All that has done is harvested a list of names & addresses of people who may or may not have been on-line at a particular time. It certainly doesn't prove that anything illicit was downloaded, only a forensic examination of the hard-drives would show that. :rolleyes:
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Just as the copyright organisations also received a micro payment for every blank audio cassette, blank vhs tape and blank cd and DVD sold.
If that's the case how can downloading mp3's be a copyright infringement as long as they are stored on the above? ;)
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I find their response about generic responses absolutely amazing, they are equally valid wther they are a generic response or an individulaised one and as pointed out before all of their letters are just geeneric ones, lets hope this saga draws to an end soon.

Their next complaint will be that people have the audacity to use consumer groups for advice. :rolleyes:

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When Mandelson was in hospital the other day it wasn't for a prostrate problem, it was to surgically remove a record producer (allegedly). :rolleyes:

 

What really galls me is that someone unelected can not only act on behalf of the Prime Minister from a foreign country, but also in effect create leglislation. :eek:

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  • 2 weeks later...
Hi

I have been reading this forum ever since I received my first letter of claim in June.

 

I am grateful to all the advice given on this site, however, I have just seen on acs-law.org.uk that the following update has been posted,

"Update: the first batch claims have been prepared and were filed at court on Friday, 4 September 2009. Service of the proceedings will be made by first class post and will be with defendants by Tuesday, 8 September 2009 at the very latest.

 

The second batch of defendants will be selected on Monday, 14 September 2009. "

 

 

 

 

You'll probably find that the people they are taking to court are either the ones who have totally ignored them & they are hoping for a default judgement and/or the ones that have admitted and failed to make payment. :rolleyes:

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They are doing what they are accusing their victims of doing.... using template letters. They will be going for the 'easy victims', the ones that haven't actually responded to them.

 

When they say you haven't replied to them they actually mean you have replied to them admitting the debt.

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just looked at their web site and they say that the second lot will be selected next week.just a thought how do they select who they pick.if we are all so called guilty why do they need to pick and not send them all out in mass as they do with all their other letters:confused:

 

Mmm.... that's a hard one, let me see, if I was in their position I would go for those that acted like ostriches and buried their heads hoping it would go away rather than those that vigorously denied it and stated in no uncertain terms that they would defend. :rolleyes:;)

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I'm aware of that, but if they took my laptop and did a search of my harddrive then the file would have been found as I did download it. Ah well, I've done the crime and done the time by paying it off, it's off my hands now, at least I don't have to get worried everytime the postman drops something through the door. :)

 

For a start they do not have the right to take your laptop, hard drive, first born son, pet hamster or anything else.

 

The only tenuous details they have that remotely involves you is your IP address & that does not reveal the computer used, nor does it tell them whether it was a wi-fi connection or not.

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  • 2 weeks later...

According to that logic the 'infringement' is being a member of a P2P site because you have access to the file, not that you've downloaded or passed it on? If that's the case they might as well sue everyone with an internet connection because the file is in the public domain. :rolleyes:

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