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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bank of Mum taking on the Big Boys


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Hi to all!

Encouraged by the message that I've never posted, this is a "Hello".

 

I have started the process of reclaiming charges on behalf of my son. A thirtysomething workaholic who has seen his good money eaten by his lousey bank for years, he is sceptical about getting anything back!! The first step has been successful i.e. his bank did exceed the 40 days but has now sent details of his charges...... WoW!! It is a great pity that only six years can be reclaimed as his serious charges well pre-date that time and he has been running his account in reasonable order for the last two years..... Anyway, nothing ventured nothing gained!! Will keep you posted. Mary

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Hi Mary

 

Have a good read round the forums and the FAQ's and step-by-step guild and ask anything you need in your own thread on the forum for your sons bank and help will be there.

 

Get your son to read as well and Im sure he will get more Involved when he see's how many have reclaimed the right! 1499 so far and just under £1.4 million claimed back:);).

 

Welly:)

DONT FORGET TO DONATE TO THIS SITE WHEN YOU WIN THANKYOU

If you dont it wont be here:x

 

Let battle commence!!!!!:mad:

All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

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Have a read of the FAQs - it may not be just the last 6 years.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Thanks for the advice welly, indeed I will (and have done some already.......) read around the Forums and FAQs. I looked at the spreadsheets earlier and puzzeled over some of the heading / entries but hope it will become clearer after further reading....... Gulp!

 

Dave, really intrigued in what you hinted at....... More than six years? Interesting, the bank have provided records further back (as requested) but seem to have offered more / different info for the past six years...... I haven't seen the docs yet as my son is on (very long) night shift and will drop them in tomorrow. He has started to have some hope (...expectation....faith...??) and has added up at least £2500 in last six years!!! He is in his own first home and largely a single parent, this would be a Godsend for him......

 

I would welcome any information you can give........ Come back to me, good buddy.

 

Cheers

 

Mary

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Hi Mary

 

Have a look at this it's to do with claiming more than 6 years and what Dave was on about:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/3805-can-i-claim-back.html

 

Welly:)

DONT FORGET TO DONATE TO THIS SITE WHEN YOU WIN THANKYOU

If you dont it wont be here:x

 

Let battle commence!!!!!:mad:

All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

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Mornin' Welly!

I have followed your link (thanks for that) and indeed, it does look possible....... When I requested the statements, I asked for them to be from when the account was opened and in my ignorance of the s32 caveat said nothing to suggest a longer claim..... good luck rather than good judgement, eh?

 

Andy will bring his statements later today....... Cannot wait to get started!

 

Thanks for your help......... It's nice not to be alone in this!!

 

Cheers

 

Mary

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Hi Mary

 

No problem and Ive found all the info on this fantastic site and thats all down to the pep's behind it and good luck and keep us updated.

 

On this site you are never alone and help is never far away:)

 

Welly;)

DONT FORGET TO DONATE TO THIS SITE WHEN YOU WIN THANKYOU

If you dont it wont be here:x

 

Let battle commence!!!!!:mad:

All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

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Hmmmm....... Now don't know where to post this.........? Sorry if I've got it wrong. When I look at the entries on the sample spreadsheet, none of what I'm seeing in my son's account seems to fit.......... Maybe he isn't entitled afterall........ His fees (approx. £1000+ in six years) come mainly from exceeding his overdraft and sometimes from 'bounced' direct debits........ On some occassions the debit hits the bank the day before pay day. They bounce it then charge him between £30 - £60 for the priveledge. Sometimes this is three debits on one date and adds up to circa £90 for bouncing things on one day!!

 

BUT......... HE IS OVER HIS OVERDRAFT ON ALL OF THESE.

 

Does the law still apply?

 

Hoping for advice.

 

Mary

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Hi Mary

 

What bank is your son with and all the fee's Exceeding O/D and bounced DD's are all UNLAWFUL and can be claimed.

 

As for the spreed sheet the Bounced DD would be the UNPAID DD CHARGE

 

And the exceeding O/D you could just put Ex O/D?! As long as the court and the bank can understand it and its clear then I cant see whats the prob.

 

Maybe best to start a thread in your sons bank forum and PM a site helper or mod and ask them this as well.

 

Welly:)

DONT FORGET TO DONATE TO THIS SITE WHEN YOU WIN THANKYOU

If you dont it wont be here:x

 

Let battle commence!!!!!:mad:

All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

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You Welly

Thanks for that, good buddy....... lost a little hearts when looking into more depth...... He banks with LLoyds but has been with the bank since Dick docked and joined when it was TSB. Will go to that Forum and have a read.

Night night and thanks again.

Mary

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No problem mary:) and nite;)

DONT FORGET TO DONATE TO THIS SITE WHEN YOU WIN THANKYOU

If you dont it wont be here:x

 

Let battle commence!!!!!:mad:

All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

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