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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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euro car parks


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I parked in Tesco carpark next to Twickenham rugby stadium on Sunday when England played France (a barrier was up) around 8am and went for a stroll.The store hours are 10am-4pm on Sundays so I thought my car would be absolutely safe. I assumed there was 2 hours free car park from 10am.Around 10am I event went to a Cafe inside the store.When I returned to my car I found a parking ticket from Euro Car Parks saying that my car was parked longer than the maximum period allowed 8.30 to 10.20 (at least I think it's 10.20,because you can barely see it).I'm not quite sure whether there were any signs saying this car park belongs to Euro Car Parks.I noticed that there were people there in high visbility coats way before the match started asking people entering car park: "shopping or the game" and possibly charging them!!!

 

Should I appeal,wait for them to send me a letter,what to do?

 

Can anyone help with some advise, please I don't want to pay £70 (£50 within 14 days):-x

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I parked in Tesco carpark next to Twickenham rugby stadium on Sunday when England played France (a barrier was up) around 8am and went for a stroll.The store hours are 10am-4pm on Sundays so I thought my car would be absolutely safe. I assumed there was 2 hours free car park from 10am.Around 10am I event went to a Cafe inside the store.When I returned to my car I found a parking ticket from Euro Car Parks saying that my car was parked longer than the maximum period allowed 8.30 to 10.20 (at least I think it's 10.20,because you can barely see it).I'm not quite sure whether there were any signs saying this car park belongs to Euro Car Parks.I noticed that there were people there in high visbility coats way before the match started asking people entering car park: "shopping or the game" and possibly charging them!!!

 

Should I appeal,wait for them to send me a letter,what to do?

 

Can anyone help with some advise, please I don't want to pay £70 (£50 within 14 days):-x

 

Euro Car Parks don't own the car park they manage it on behalf of Tesco. What the guys have told you is 110% correct - they are a private parking company and they have issued you with an unlawful penalty for supposedly breaching the terms and conditions of parking - do not appeal, they will send you five or so letters and then give up - forget them as they are a waste of space with no legal power whatsoever.

 

TFT

09/07/09 :)Business Studies BA(Hons) 2:1:)

 

eCar Insurance overpayment - £325

Settled in full - 15/09/08

NatWest Student A/C bank charges - £260

Settled under hardship scheme - 08/06/09

Natwest Business A/C bank charges - £60

Settled in full as GOGW - 20/04/09

Santander Consumer Finance late payment fees - £60

Part settled for £48 - 01/03/08

Peugeot Finance late payment fees - £50

Settled in full before county court hearing - 01/09/09

Peugeot Finance overpayment of £247

Settled in full - 01/12/08

Valley Leisure - complaint about collections agent

£160 part refund of gym membership in compensation - 01/02/09

HFC Bank - complaint about payment deducted from my account on wrong date

GOGW £10 - 01/05/09

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Hi guys,

 

Thanks a million to all of you who replied and for your time.It's great to know that there are still people out there willing to help.I believe that together we can fight those people so that they stop ripping people off their money.I will follow your sugestions and keep you updated on the whole issue.

 

Thanks again,

 

Fatum

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Yes, definately ignore. Dont contact them or like me, you'll be getting the threat letters through. I appealed before I found this site though, if i'd have found these guys sooner there's no way I would have wasted my time on the PPC. So yes, ignore, ignore, ignore.

The peeps on here are worth their weight in gold where advice and support are needed.

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