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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot !!


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I had a Visa account with the Bank of Scotland which I couldn't afford to pay and has now been bought by Cabot, I have a letter from them stating that they purchased the account from the Bank of Scotland. The amount they are chasing me for is over £3,000. I've had umpteen letters from Cabot, which I've ignored, threatening me with all sorts of "legal" action, and some offering me discounts ranging from 30% to 50% if I stump up the cash to them.

 

I don't know how much of this includes unfair charges.

 

I haven't replied to any of Cabot's letters nor have I made any payments to them.

 

Do I contact Cabot for copy statements? Or Bank of Scotland?

** Progress Report **

Capital One -

D.P.A. request sent R/D 3.7.06

Prelim letter claiming £900 sent R/D on 12.8.06.

Offered £345.60 25.8.06 - not accepting!

LBA sent r/d 1.9.06 = £1,249.51

Cap One refusal to increase offer rec'd 13.9.06

Lloyds TSB

D.P.A. letter sent by R/D 3.8.06

D.P.A. del'vrd 4.8.06 - 40 days=13.9.06

Statements that don't make sense rec'd 29.8.06

Cabot

CCA letter sent by R/D 3.8.06

CCA letter not yet del'vrd as at 15.8.06!!!!

Emailed Royal Mail 14.8.06 & await reply

Bank of Scotland

D.P.A. request sent by R/D 12.8.06

D.P.A. del'd 16.8.06

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If you haven't already done so search on the buttons above on Cabot - theres a whole number of threads on those beggars and many people who froth at the mouth at the sound of their name so get digging and get them off your back.

 

Firstly write to them with one of the template letters saying you do not acknowledge any debt to Cabot and that until ownership is established NO defaults should be entered on the credit refence agencies.Also state that the account is in dispute.( Cabot have a habit of placing a default the minute they buy the debt which often leads to you having two if you don't watch it. 1 from BOS & 1 from Cabot - you should only have 1). Secondly tell them you will not tolerate any telephone calls ( search hagenuk posts in the debt collection agency threads and read up how to handle these devils) and will only communicate by correspondence failing to do so breaches wireless & Telegraphy Act 1940 something and the Communications Act etc - it's all there on the threads.

 

Send out your Data Protection Act S.A.R - (Subject Access Request) request letters to BOS and establish the charges when they send the statements and claim them back from BOS.

 

Keep posting and keep reading the CAbot and Debt colection agency threads as much as you can. Then you will be back in control and on your way to freedom.:D

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Thanks for your advice zoot and andrew, you've both been very helpful. I sent off my CCA letter to Cabot today, but lo and behold.....yesterday i received yet another threatening letter from the parasites.....

 

"Dear Candyfloss

 

Outstanding Balance - £3,273.72

 

You have previously received letters warning you that failure to repay the above detailed account will result in further action being taken.

 

The next contact you have regarding this account will be from one of our External Debt Recovery Agents.

 

Our Agents will be instructed to call upon you as part of this recovery process to collect the total outstanding balance which remains in default.

 

Yours sincerely

 

 

Lindsey Thomas

Recoveries Manager

Cabot Financial (Europe) Limited"

 

 

 

This being just one of a large number of letters threatening "further action"!! None of the "further action" stated in their letters has been carried out as yet!!

 

The Cabot letters have my BoS account number on them, so I'll be sending a DPA letter to Bank of Scotland within the next week then see what happens from there.

** Progress Report **

Capital One -

D.P.A. request sent R/D 3.7.06

Prelim letter claiming £900 sent R/D on 12.8.06.

Offered £345.60 25.8.06 - not accepting!

LBA sent r/d 1.9.06 = £1,249.51

Cap One refusal to increase offer rec'd 13.9.06

Lloyds TSB

D.P.A. letter sent by R/D 3.8.06

D.P.A. del'vrd 4.8.06 - 40 days=13.9.06

Statements that don't make sense rec'd 29.8.06

Cabot

CCA letter sent by R/D 3.8.06

CCA letter not yet del'vrd as at 15.8.06!!!!

Emailed Royal Mail 14.8.06 & await reply

Bank of Scotland

D.P.A. request sent by R/D 12.8.06

D.P.A. del'd 16.8.06

---------------------------

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Scaremongering again - just let your DPA SAR to BOS and the cca on Cabot take thier courses. Make sure you have let Cabot know the account is in dispute with BOS and that you do not acknowledge owing any debt to Cabot. Nature will take it's course. Cabot are not noted for sending people door knocking. Keep the upper hand and you will be rewarded.:D

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Well I sent a CCA letter to Cabot by recorded delivery 1st class on 3rd August and it still hasn't been delivered...! I sent a DPA request letter to Lloyds TSB by the same method at the same time and it was delivered the next day. Does this mean cabot have refused to sign for it....or maybe I sent it to the wrong address?

 

I sent it to

 

Cabot Financial (Europe) Ltd

PO Box No 241

West Malling

KENT

ME19 4NA

** Progress Report **

Capital One -

D.P.A. request sent R/D 3.7.06

Prelim letter claiming £900 sent R/D on 12.8.06.

Offered £345.60 25.8.06 - not accepting!

LBA sent r/d 1.9.06 = £1,249.51

Cap One refusal to increase offer rec'd 13.9.06

Lloyds TSB

D.P.A. letter sent by R/D 3.8.06

D.P.A. del'vrd 4.8.06 - 40 days=13.9.06

Statements that don't make sense rec'd 29.8.06

Cabot

CCA letter sent by R/D 3.8.06

CCA letter not yet del'vrd as at 15.8.06!!!!

Emailed Royal Mail 14.8.06 & await reply

Bank of Scotland

D.P.A. request sent by R/D 12.8.06

D.P.A. del'd 16.8.06

---------------------------

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  • 5 weeks later...

No thats the same address that I sent my letter to and received the usual 8 weeks bullsh*t letter eventually on day 28 of the 30 days.

However, they still have not proved that this debt is mine and will be pursuing them to remove their ILLEGAL DEFAULTS in due course.

If they refuse to sign for your letter then it is TOUGH SH*T on them.

The courts deem that a letter/summons is served within (generally) 2 days of sending. Providing you can prove that the address you sent your letter to is correct then start counting after 2 days of posting.

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Cabot delivered my SAR material with no stamp. they have not responded to the 12 and 30 day request on a credit card account, and they are a few days away from not responding to the final 30 day period on a loan account although I did get the 8 week letter which was treated with the comtempt it deserved. Cabot are going to have a busy time in the courts once they get their head around all these defaulted time slots and not have too many accounts to collect :D :D :D

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I emailed Royal Mail with all the details and apparently then can find no trace of it so they want me to send my Recorded Delivery proof of posting to them by post

** Progress Report **

Capital One -

D.P.A. request sent R/D 3.7.06

Prelim letter claiming £900 sent R/D on 12.8.06.

Offered £345.60 25.8.06 - not accepting!

LBA sent r/d 1.9.06 = £1,249.51

Cap One refusal to increase offer rec'd 13.9.06

Lloyds TSB

D.P.A. letter sent by R/D 3.8.06

D.P.A. del'vrd 4.8.06 - 40 days=13.9.06

Statements that don't make sense rec'd 29.8.06

Cabot

CCA letter sent by R/D 3.8.06

CCA letter not yet del'vrd as at 15.8.06!!!!

Emailed Royal Mail 14.8.06 & await reply

Bank of Scotland

D.P.A. request sent by R/D 12.8.06

D.P.A. del'd 16.8.06

---------------------------

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I've to send them the original and keep a photocopy for myself

** Progress Report **

Capital One -

D.P.A. request sent R/D 3.7.06

Prelim letter claiming £900 sent R/D on 12.8.06.

Offered £345.60 25.8.06 - not accepting!

LBA sent r/d 1.9.06 = £1,249.51

Cap One refusal to increase offer rec'd 13.9.06

Lloyds TSB

D.P.A. letter sent by R/D 3.8.06

D.P.A. del'vrd 4.8.06 - 40 days=13.9.06

Statements that don't make sense rec'd 29.8.06

Cabot

CCA letter sent by R/D 3.8.06

CCA letter not yet del'vrd as at 15.8.06!!!!

Emailed Royal Mail 14.8.06 & await reply

Bank of Scotland

D.P.A. request sent by R/D 12.8.06

D.P.A. del'd 16.8.06

---------------------------

If you think I've helped please click on my scales - top right.

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DO NOT SEND THE ORIGINAL!!!!!!!!!!!!!!!!!!!!!!!

 

At best offer to take the original into a local office for verification but do not allow it out of your sight. Take photo copies with you but do not allow them to lose it.

Just think about the Cabot situation. They are basically powerless without the original signed agreements. Just remember the original is the only proof that the courts recognise, anybody nowadays can forge a copy.

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