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    • If I haven't referred to it before then please check out this thread another case where the claimant contracted directly with Packlink for a courier delivery service carried out by Evri. Please read this thread very carefully and eventually you will get to a point where the claimant – our OP – discovered some interesting terms and conditions and has referred to them in his case. He incorporated these into his witness statement and was given judgement – not on the basis of rights of third parties but on the basis of direct responsibility. I would suggest that use the witness statement as a model although we will want to see it before you file it off. When you find the particular post with the witness statement, please can you post a link to it here as well as a copy of the witness statement because I don't have the time to look for it at the moment and the thread is rather long. However it is very important to you and you should go through it very carefully indeed. We have applied for a transcript of the judgement and hopefully it will be along in six weeks or so. As soon as we receive it we will make it available on this sub- forum.
    • Yes they are criminal charges. The law requires you to stop/report if "...owing to the presence of a mechanically propelled vehicle on a road or other public place an accident occurs by which— [injury or damage to a third party or their property is caused]. "I would be disinclined at this stage to offer anything more than you do not believe any such accident took place.  You could provide a brief description of the altercation in an attempt to explain why another party might be making these allegations. I know it's a silly question, but are you sure that you did not collide with anything? Could you have mistaken hitting something for the other party thumping your car? Could it be that you passing closely caused him to damage something somehow?  
    • Thank you. They insisted that they claim they have an "allocated settlement" figure per day. Make a note of this and make sure it gets into your witness statement and onto the judge. This is a scandal and even more evidence of the abuse of the system. It has nothing to do with justice. It is purely economic's for them. Once again, insist on seeing their contract with Packlink. You shouldn't take their word for anything without evidence. Also standby as I will post a link to a similar case where a very interesting discovery has been made about Packlink's terms and conditions and how Evri are responsible to you in any event. We are applying for judgement on that. It will take about six weeks. I'm sure it will be available by the time you go to trial. Also, it is outrageous that they wasted your time and the mediator's time agreeing to compromise when they already had a fixed sum in mind. This is not about compromise, this is about setting a condition from which they will not move. This is an abuse of the court process. It is an abuse of the mediation process. Make sure it all goes into the witness statement. The judge needs to know  
    • Update: they actually showed up to mediation this time. The mediator seemed pretty understanding that I had a previous claim with Evri last year where they didn't show up to mediation and ended up settling in full before court. And how evri are infamous for following this "dragging out protocol" even when they will lose. Evri spoke the usual speil of my contract is with packlink not them, to which i briefly explain to the mediator the Rights of Third Parties Act 1999 etc. Best they could offer was a "goodwill guesture" of £20 plus covering the court fees so £55 total. Said they have an "allocated settlement amount per day". the mediator could already tell it wasn't going nowhere so we had no deal.
    • The payer is not responsible for registering and making sure that VAT is charged correctly.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi lickthewallfatboy,

 

I will await a response from my new bestest buddies and see what they say. Then I will ask them to start legal proceedings and see what they say. Firstly while Lowells handled this it was statute barred and they never to this day produced a CCA so why the hell Mackenzie Hall think its any different while they have it is any mans guess ;)

<----------- If I have helped in any way please click on my scales :p

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Oh now I have a new friend, a Mr. Mark Lafferty (I want to lafferty at him). He seems to be getting a little hot headed with me. Here is the email i recieved:

 

Dear XXXXX,

Perhaps you did not read, or comprehend my colleagues message.

Your account is not Statute Barred.

Failure to meet repayment by the afore mentioned deadline may result in a recommendation being passed to our client, to instruct further action against you in order to recover the monies owed by yourself. I strongly urge you to contact our offices upon receipt of this correspondence, to discuss the repayment of your debt.

Ignoring this matter will not make your problem go away XXXXX. Please call me today.

 

Eagerly awaiting your response & with best regards

 

 

Sooooooooo I have sent the following reply:

 

Dear Mr. Lafferty,

 

Perhaps you are not understanding what the law clearly states. You and your collegue are telling me that the account is not statute barred but as the law states this is not from when the default starts.

 

Unless you can prove to me that this debt is not statute barred then I suggest that you tell me that the case is closed and that I will have no further communication from yourselves.

 

Eagerly awaiting your response

 

Oh this is turning into sooooooo much fun lol. Any comments will greatly be appreciated :p

 

 

Send the muppet a 2 fingered salute email :roll:

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Well I never recieved a reply yesterday so I thought I would help speed things up and I sent this yesterday just after 2pm

 

Dear Mr. Lafferty,

 

Have you managed to find proof that this debt is not statute barred? If so I would appreciate it if you could send me a copy of proof. The alleged debt was also subject to a CCA request with Lowells which is yet to turn up so can you actually prove the debt exists?

If there is part of the law that I am missing or not understanding regarding the statute barred limits beginning when the default is issued then please can you state them to me with the correct number from the OFT debt guidelines.

 

Again eagerly awaiting your response

 

And still no response. Have I got them running scared???

 

:p

<----------- If I have helped in any way please click on my scales :p

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I missed the bit that you'd CCA'd Lowells. Not surprised they failed to come up with anything though. But as a result the matter was put "in dispute". Lowells had no right to pass on the account to another cretin from debtscumland to try their luck. So not only are your new chums trying to rewrite the statute barred law but they are trying to rewrite the Consumer Credit Act as well.

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Well I never recieved a reply yesterday so I thought I would help speed things up and I sent this yesterday just after 2pm

 

Dear Mr. Lafferty,

 

Have you managed to find proof that this debt is not statute barred? If so I would appreciate it if you could send me a copy of proof. The alleged debt was also subject to a CCA request with Lowells which is yet to turn up so can you actually prove the debt exists?

If there is part of the law that I am missing or not understanding regarding the statute barred limits beginning when the default is issued then please can you state them to me with the correct number from the OFT debt guidelines.

 

Again eagerly awaiting your response

 

And still no response. Have I got them running scared???

 

:p

 

 

You are asking too many simple & awkward questions for their pee brains to understand. :rolleyes:

Edited by mr.ton
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stumped them lol,no suitable threatogram to respond with.

 

maybe they will adapt something like,

big jim on table 4 says you have to pay because we have asked,:rolleyes:

and we must stress that we are sick to the back teeth of people like you who no longer roll over and pay....because you have found cag...

plzzzzzzzzzzzz feel sorry for us as lowell have dropped us another duff one

 

 

SAM:pLOWELL DETESTER

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Hahahaha thanks guys for the comments.

 

Well its been 24 hours since I sent my last email to my mates at Mackenzie Hall and I still haven't had a reply. They will of recieved my letter aswell (no doubt its been filed by them in B-1-N. I am tempted to send more questions to them but I'm now affraid they might end up frying their brains and crying under the constant pressure I am giving them with my question after question. Oh wait seems like a bit of a role reversal now doesn't it lol :p

<----------- If I have helped in any way please click on my scales :p

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Well its deadline day today so in a final effort to get a response from MH school of clowns I have sent this email

 

 

Dear Mr. Lafferty,

 

As today is your deadline on this alleged debt and you have not produced proof that the alleged debt exists or that the alleged debt is not subject to being statute barred then I take this as confirmation that you will cease pursuing me for this alleged debt, your file is closed and that I will receive no further communication from you, written or otherwise.

 

Thank you kindly for reading this email and I hope you have a pleasant weekend.

 

Regards,

 

I was going to add something sarcastic on the end of it regarding a certain member of his body and a blender but I thought why be nasty when I am winning the fight lol :p

<----------- If I have helped in any way please click on my scales :p

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The statute barred clock starts ticking after you last made a payment or acknowledged the debt in writing - NOT when they decide to pass to a DC.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Well looks like Mackenzie Hall have finally agreed with me. With them all going quiet on me I thought 'sod it' I am going to use there live chat to see what outcome they can give me. I gave tham all the details they already knew but had my mobile number down as 07777777777777 (apologies for anybody owning this number)

 

Ok this is how it went:

 

Please wait for a site operator to respond.

 

You are now chatting with 'Graeme'

Graeme: Hi there you are through to Graeme at Mackenzie Hall how may i assist you ?

 

Me: Hi I would like you to confirm that my account is now closed

Graeme: Bare with me one moment.

 

 

Me: ok

 

Graeme: I can confirm that your account has indeed been closed.

 

Me: Can you tell me on what grounds why the account has been closed and am i going to recieve written confirmation of this?

 

Graeme: This account has been closed as per the statute of limitations Act.

 

Me: Thank you kindly for the response. Will I recieve written confitrmation that the account is closed and no further action will be taken?

 

Graeme: I will ask for written confirmation to be sent to yourself, that we are no longer dealing with this and shall not be pursuing the debt.

 

Me: Thank you very much. Written confirmation will be of great help and thank you for ensuring that this will be sent to me. Thank you again and enjoy the rest of your day

 

Graeme: That's no problem at all! Thank you for chatting today.

 

 

Finally got the answer I was wanting :p

<----------- If I have helped in any way please click on my scales :p

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  • 3 weeks later...

Well since my last post I have been fighting with Muck Hall to send me a letter saying that they would no longer be pursuing the debt. They had supposedly sent it around 4 times. Funny how the threats get to you first time but when they admit defeat the letters some how get lost! I decided enough was enough and I asked for a copy of their complaints procedure. They assured me that the requested letter had been sent out but I told them I was sick of going round in circles. I then got told that my accounts manager (my what???) would personally send me an email sating they would no longer pursue me for the debt. I finally got this email from them yesterday

 

over.jpg

 

It only took them about 4 weeks to send this.

 

I would like to thank everybody who has helped me with this and to the people who are reading this post to be assured that these idiots CAN be beaten

 

Thanks again

 

Sploits :p

<----------- If I have helped in any way please click on my scales :p

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congrats xxxx

further proof if needed that muck hall are nothing at all.stand up to them and they skulk off. cag win again.;)

thanks for the laff ....mr lafferty:D

 

SAM:pLOWELL DETESTER

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