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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Landlord Threatened Violence


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Tomorrow, Monday, you need to make a quick call to the Local Authority's Housing department, and ask them to put you on to the person who deals with illegal eviction. If you get no joy then straight on to Shelter. National Number in yellow pages.

 

You've done right to call the police, log everything, record everything where ever possible, can you make your neighbours aware of this level of violence? They can be witnesses.

 

And yes, of course the rent should have been paid, but that's in an ideal world and in the real world things go wrong for people and some of those people cannot cope. In an ideal world we no longer have Rachman type landlord - in the real world we have people like this orang utan.

 

The correct procedure is that the landlord serves you with Notice of Seeking Possession. This can be for rent arrears, Section 8 and he can start proceedings at the expiry of this - 2 - 4 weeks, whatever hehas out on there. Then you get a hearing date and then you go to Court. If he gets outright possession a date is set for you to leave and if you don't leave on that date he can apply for a warrant to have you evicted by a BAILIFF - not him. It'll cost you £150 for the hearing and £95 for the warrant. If he does anything else he is bang out of order and you can sue him. I should start writing down a diary now of how many ways he has distressed you.

 

Good luck, I hope you stay safe and this is resolved quickly.

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