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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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no cca, Fredricksons and Bryan Carter threatening Court.


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Hi,

Forgive me but I have started a new thread as I didnt get much response to my post last night (but thankyou Creditcardmug)

I have now got Fredricksons and Bryan Carter chasing me for an "alleged debt".....cca'd Moorcroft in apr/may, they replied no cca and returned my postal order. re Littlewoods.

Bryan Carter is threatening court proceedings, can someone advise exactly what I should say in a letter please.

If you want the full story, my other thread is..Moorcroft no cca now passed to Red Castle.

Thankyou...

p.s...I haven't replied to any of Fredricksons letters so far!

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Hi Dorsetgirl,

As I see it, while there is no CCA then they shouldn't collect however we are talking of bryan carter here. I've been reading that he tends to go for part settlement at court instead of the whole debt and then chase later on for the rest.

I hope you have sent them the account in dispute letter.

Just because there are irregularities with no CCA won't stop him starting court action but without a valid CCA he has no chance of winning.

I've not had dealings with any of your DCA'a (as yet).

I'll check out your other thread to get a fuller picture.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi again,

Just been reading you other thread and to be honest it would be better to keep things together. It can get confusing if you're posting two threads on the same topic (no critiscism-just a comment:D)

From what I read, you are doing everything you can. They are trying to mess with your head and get you to pay a unenforcable debt.

As scary as it sounds, let them take you to court. There are loads of people who have taken on Mr(!) Carter and beaten him on just these grounds. The thing is, there are loads more people out there who haven't found CAG so don't know their rights and meekly pay up so he's happy flouting the law.

I would report them to everybody you can s the are breaking the law.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thankyou Silverfox for your advice and comments, I know I was cheeky to start another thread, I thought I might get more response if Mr Carter was in the title!

I have also read about how he conducts his business!

Should I send him or Freds a copy of the no cca letter from Moorcroft?

Should I also let them know that I know my rights etc and that if it goes to court he might lose?

Just not sure how to handle it.

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I think freds letter may be a bit of a no no:D but I dare you. BB's letter would be better.

I would put on it that you welcome the opportunity to put your case before a judge to show how BC has been acting outside the law in their threats of court action while no CCA exists to prove the debt. It's a right old merry-go-round but you never know, they might get bored and foxtrot oscar.:-D

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Meant to say BB's post number 29

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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