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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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he set up a payment plan saying that the council want it paying in six months so i would need to pay £187 in a few days time and £170 a month , i knew i couldnt afford this amount anyway but stupidly signed the payment plan then he made a list of all my goods.

 

It sounds like you have, and if so you should have a copy of the WPA or walking possession agreement, in which you agreed to let him take goods if you didn't keep to the agreement.

 

 

hubby is off work at the moment and havent got any spare cash

 

So does that mean that you are on benefits? If not them maybe you should be

 

 

yesterday we had a baliff from dukes come to my house to remove goods , scared i didnt know what to do and didnt let him in and eventually he left posting a note through the door explaining that he was there to remove the goods as i hadnt kept to the payment plan , fair enough my mess up .

 

Yes, you shouldn't have let him in in the first place - the bailiffs will ALWAYS ask for unreasonable amounts of money - it's what they do.

 

But if you notice, although he has the right of forced entry, he hasn't has he.

 

 

i have four kids in the house (ages 11-2) and my eldest daughter is disabled

 

You need to look carefully at the list of goods that have been made, to see if he has included anything that is exempt - like anything for the use of a child.

 

You must also check the name on the WPA to see if he actually has a certificate to collect for the company, because if he hasn't then he has seized illegally and the wpa is AFAIK just so much toilet paper and grounds for a form 4 complaint to the court that granted the liability order.

 

its making me ill , i cant sleep (hence being up at this ungodly hour) and i cant eat and i am just stressed over it which isnt good because i am 40 weeks pregnant.

 

This puts you in a category known as vulnerable - and you can ask the bailiffs to return the account to the council for that reason.

 

There's a template letter somewhere here that you can use, when I find it I'll post it.

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To: Bailiff Company
Date:



 

Dear Sirs,



 

Re: Account reference.



 

I refer to your letter dated (enter date)informing me that your company have been instructed by (enter local authority) to enforce a warrant/liability order etc against me, in respect of arrears of council tax. 



 

In your letter you state that you will be visiting/returning to my home to (seize/auction etc my goods.)unless full payment of (enter amount) is made by return.



 

The purpose of this letter is to advise your company that I am 40 weeks pregnant and your bailiff has caused me so much stress that I am scared of losing my baby - and I know you wouldn’t want to be responsible for that.



For this reason, I would like to request that this account be referred back to (local authority) so that the relevant forms can be completed.



 

As I have now made you aware of (my/our) circumstances, and provided proof, if your company continues with enforcement action, I will consider making a formal complaint about the bailiff’s conduct to the County Court

Could you please confirm safe receipt of this letter, a copy of which is being sent to my local authority. 




 

Yours Faithfully.

 

 

This letter was originally designed by tomtubby and originally downloaded from bailiff advice online

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So what you do now, is this:

 

Email the letter to the bailiffs, and back it up with a hard copy sent by recorded delivery, also email the council tax office and send them a hard copy too - and finally send an email of it to the head of the council tax department.

 

You need to get on to this - and remember DON'T get into conversation with the bailiff - DO check his certificate.

 

And finally, I wish you all the very best and hope the happy event goes off easily even in these unhappy circumstances.

:)

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Yes, it sounds as if he has seized exempt goods, frankly I've never heard of a bailiff doing this, they normally aren't that stupid.

 

But IMHO you may find that the seizure was unlawful and you may have grounds for a form 4 complaint - of course if that's true then you might be able to tear up the wpa and stop letting people into your house - but for this you need TT's guidance.

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as its monday again (why i assume bailiffs dont work on a weekend i dont know) i am starting to worry again about them turning up now i know that they can gain access to my property.

 

They work saturdays as well, but arent supposed to work sundays although you can never be absolutely sure.

 

is there anything i can do if they do turn up?? or is it just a case of ignoring them knocking and hope they go away???

 

Yes, there is - I presume that you have prepared the letters explaining that the seizure was unlawful because it includes exempt goods - so you could prepare a copy for the bailiff, you could hand it to him through the window maybe.

 

 

i am laying all my hopes on them sending the bill back to the council due to my condition but in reality, what are the chances of this??

 

Well nothing is ever guaranteed with these people, but you should have a reasonable expectation that that will happen - what is much more important is that you check if he has a certificate - because if he doesn't have one then he has no legal right to be there and is committing a criminal offence and you can complain to the court.

 

 

what happens about the extra costs they have put on top of the orginal bill?? i think it is about 3-4 hundred pounds up to yet??

 

I wouldn't worry about that just now, until you have got your emails sent and your letters posted. They are only permitted to make the charges that are set out in the schedule. If they made up extra charges then again that is fraudulent, and you have the right to complain to the court - although as soon as you threaten that in writing they'll almost certainly correctly those charges.

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i had a letter todday from dukes thanking me for the email/letter however they cannot comment on the case and i would need to contact the baliff who came to my house on friday ,they gave his name and mobile number (he never answers tho!!)and i need to discuss my "options" with him?? ,, why cant dukes deal with it??

 

They can, they are just trying not to - basically they are hoping that all you'll do is send the letter and hope that does the trick.

 

It cost them nothing - to do nothing.

 

on the letter that was pushed though my door on friday there company name and address was at the top of the letter (the notice of removal of goods) does it mean that it has been passed to another bailiff company or a private bailiff ?

 

 

No the bailiff works for them.

 

They want to cause the maximum stress, because they know that that gets them the best results.

 

They are hoping that by not dealing with it they can force you to pay before anything can be done about their behaviour.

 

 

Have you checked the bailiff's certificate?

 

You do need to contact the council and ask them to act upon your letter.

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  • 2 months later...
yesterday while i was out i had a letter posted through the doors again from dukes saying "final notice"

basically if i dont contact them to arrange full payment (which there is no way i cant afford to do atm) or they will advise the council to

A - issue a warrant for my arrest:eek:

B - get a bankruptcy order on me

C- put a charge on my house???

:lol:

 

A - nobody is going to issue a warrant for your arrest for non-payment of council tax because you have not committed an offence if you have even offered to pay.

 

B - Only the councils SEO will make that decision based on whether he/she things it's worthwhile, if you haven't got sufficient assets it'll simply cost the council money they can't recover.

 

C - so what if they do? You haven't said you won't pay it, and a charge on the house would simply put the evil day off for, errr, years.

 

 

It sounds like they are thinking of giving the account back to the council.

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  • 4 weeks later...

To: Bailiff Company


 

Date:



 

Dear Sirs,



 

Re: Account reference.



 

I refer to your letter dated (enter date)informing me that your company have been instructed by (enter local authority) to enforce a warrant/liability order etc against me, in respect of arrears of council tax. 

In your letter you state that you will be visiting/returning to my home to (seize/auction etc my goods.)unless full payment of (enter amount) is made by return.

The purpose of this letter is to advise your company that I am in receipt of (income support/jobseekers allowance) and am enclosing as proof, a copy of (payment book/letter from benefits agency.)

I am informed that deductions can be made directly from my benefits to pay my arrears of council tax. This is provided for in the Council Tax (Deductions from Income Support) Regulations 1993.

For this reason, I would like to request that this account be referred back to (local authority) so that the relevant forms can be completed.

I am also aware that once deductions are in place, Regulation 52 of The Council Tax (Administration & Enforcement) Regulations 1992 expressly forbids any enforcement action.

As I have now made you aware of (my/our) circumstances, and provided proof, if your company continues with enforcement action, I will consider making a formal complaint about the bailiff’s conduct to the County Court

Could you please confirm safe receipt of this letter, a copy of which is being sent to my local authority. 




 

Yours Faithfully.

 

 

This letter was designed by tomtubby and originally downloaded from Bailiff advice,bailiffs,parking charges,bailiff fees,congestion charges,fines,anpr,csa,council tax

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