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    • If I haven't referred to it before then please check out this thread another case where the claimant contracted directly with Packlink for a courier delivery service carried out by Evri. Please read this thread very carefully and eventually you will get to a point where the claimant – our OP – discovered some interesting terms and conditions and has referred to them in his case. He incorporated these into his witness statement and was given judgement – not on the basis of rights of third parties but on the basis of direct responsibility. I would suggest that use the witness statement as a model although we will want to see it before you file it off. When you find the particular post with the witness statement, please can you post a link to it here as well as a copy of the witness statement because I don't have the time to look for it at the moment and the thread is rather long. However it is very important to you and you should go through it very carefully indeed. We have applied for a transcript of the judgement and hopefully it will be along in six weeks or so. As soon as we receive it we will make it available on this sub- forum.
    • Yes they are criminal charges. The law requires you to stop/report if "...owing to the presence of a mechanically propelled vehicle on a road or other public place an accident occurs by which— [injury or damage to a third party or their property is caused]. "I would be disinclined at this stage to offer anything more than you do not believe any such accident took place.  You could provide a brief description of the altercation in an attempt to explain why another party might be making these allegations. I know it's a silly question, but are you sure that you did not collide with anything? Could you have mistaken hitting something for the other party thumping your car? Could it be that you passing closely caused him to damage something somehow?  
    • Thank you. They insisted that they claim they have an "allocated settlement" figure per day. Make a note of this and make sure it gets into your witness statement and onto the judge. This is a scandal and even more evidence of the abuse of the system. It has nothing to do with justice. It is purely economic's for them. Once again, insist on seeing their contract with Packlink. You shouldn't take their word for anything without evidence. Also standby as I will post a link to a similar case where a very interesting discovery has been made about Packlink's terms and conditions and how Evri are responsible to you in any event. We are applying for judgement on that. It will take about six weeks. I'm sure it will be available by the time you go to trial. Also, it is outrageous that they wasted your time and the mediator's time agreeing to compromise when they already had a fixed sum in mind. This is not about compromise, this is about setting a condition from which they will not move. This is an abuse of the court process. It is an abuse of the mediation process. Make sure it all goes into the witness statement. The judge needs to know  
    • Update: they actually showed up to mediation this time. The mediator seemed pretty understanding that I had a previous claim with Evri last year where they didn't show up to mediation and ended up settling in full before court. And how evri are infamous for following this "dragging out protocol" even when they will lose. Evri spoke the usual speil of my contract is with packlink not them, to which i briefly explain to the mediator the Rights of Third Parties Act 1999 etc. Best they could offer was a "goodwill guesture" of £20 plus covering the court fees so £55 total. Said they have an "allocated settlement amount per day". the mediator could already tell it wasn't going nowhere so we had no deal.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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discriminatory and racist remarks from a client, what to do?


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Is he in a business that is regulated or part of some association?

 

Some regulated industries have behavioural traits requirements. If he's part of an association maybe they have the asme thing?

 

Or what about the local chamber of commerce?

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i believe they would be libellous and racist as they are directed towards me because of my ethnicity. The same comments would not be relevant to a caucasian.

 

maybe i can report him to companies house? i may give them a call.

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Or as I said, filter his e-mails to bin. Why keep on reading them? You don't want to do business with him anymore, you don't want to read his insults anymore, so file to bin and forget him!

 

You have no legal recourse that I can see, and he will keep on getting under your skin... IF YOU LET HIM. So don't. Walking away IS the only way to "win" this.

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My head agrees with bookie but I am a vindictive swine so I would let him e-mail you more and more then you might have a case for harrassment. Dont think they are racist as such but derogitory yes, fine line but not crossed with those examples, if you say its been going on for quite some time then it will start to have a racist element so keep the evidence then hand it to the police.

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i believe they would be libellous and racist as they are directed towards me because of my ethnicity. The same comments would not be relevant to a Caucasian.

 

maybe i can report him to companies house? i may give them a call.

 

Defamation

 

They aren't libellous. Firstly because he hasn't circulated them to other people, and secondly, because even if he had, the comments are not sufficient to impune your reputation.

 

Lets look at what you've reported he said:

 

desperado. £xxx in your account. i hope it will solve all your financial problems.

 

He has implied you might have financial problems, but on its own that isn't necessarily libellous. How much was the amount? Suggesting that £500 might solve your financial problems would be clearly tongue-in-cheek. £2,000,000 may not be. Is your reputation specifically dependent upon your liquidity - it's unlikely to be unless you work in finance or a position of trust (such as a judge, member of parliament etc.)

 

even my office cleaner has more decency when asking for payment

 

This doesn't defame you because comparing you to a cleaner doesn't damage your reputation. Conversely though, his office cleaner has been defamed, because he has indicated that the cleaner doesn't have any decency.

 

.... you are behaving like a b*****d".

 

Ineloquent, but not libellous - he's saying that you behave like someone who was born out of wedlock, or that you behave like a person that other people have a tendency to dislike. Unless there is some other context; for example you are a clergyman and your religion isn't tolerant of sex out of wedlock, this isn't enough to be libellous.

 

"would you like me to pay u in {foreign currency name}. I have a lot left over from my last trip ... I have just come from {country name} and {country name} and had some notes".

It could quite legitimately be taken as a sincere question, and as someone else has posted he could allege you'd had a conversation leading to him asking this.

 

Racism

 

The comments could easily be taken as racist. That however is not sufficient for them to be criminal in nature. The criminal laws relating to racism, excluding those for sport etc, basically provide two particularly relevant offences for racism, one being public order, the other harassment.

 

His comments are not a public order offence because they were not made in public. If he'd posted them on a forum, they could have been considered a public order offence in principle. However, for the offence to be complete the statement would have to be such that a person of reasonable firmness would have been alarmed, harassed, or distressed by the statement. To be honest, I'm not sure that such a person would have felt alarmed, harassed or distressed because of them.

 

His comments are not yet harassment because he hasn't made enough of them. If he continues to make them, they might well become so.

 

HTH

If I've been helpful, please add to my rep. :)

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i suffered similar comments by a landlord,via text message. I showed them to the police and he was paid a visit to his place of business, questioned and given a fixed penalty notice of £60. I can't remember the specific name of the offence, but it was something about using a communications device to intimidate or cause offence. I know it vague, but it was 2 years ago.

 

It caused him major ructions at work (he was the financial director of a company) and it hit him in the pocket and reputation.

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you're right gyzmo ...

 

 

 

i'll refuse to do any more work for him, but he'll just email the same again in retaliation. If he knows nothing can be done, what's to stop him spamming me again and again with these comments?

 

That then becomes harrasment and a totally different ball game - there is effective remedy against harrassment, but dont incite him to harrass you - ignore him, hold your head up high and keep all emails that are sent to you and whatever you do dont respond to them. If it does happen go to your local police and report it. I will try find the links regarding protection from harrassment etc. Please note that all Police forces in the UK are supposed to take racial harrassment seriously indeed our Police website points to that as a one of their number one priorities.

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I will try find the links regarding protection from harrassment etc. Please note that all Police forces in the UK are supposed to take racial harrassment seriously indeed our Police website points to that as a one of their number one priorities.

 

Thanks, i have the harassment law details, s.40 etc.

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He has implied you might have financial problems, but on its own that isn't necessarily libellous. How much was the amount?

 

This doesn't defame you because comparing you to a cleaner doesn't damage your reputation. Conversely though, his office cleaner has been defamed, because he has indicated that the cleaner doesn't have any decency.

 

It could quite legitimately be taken as a sincere question, and as someone else has posted he could allege you'd had a conversation leading to him asking this.

 

The amount was less than £200 (yes, i do work for this but it was a deal agreed a few years ago and i kept to it) and it does not in any way solve my financial problems.

 

I have been defamed because he is saying the cleaner has more decency than me, implying that cleaners have lower decency than most people and i am lower than that.

 

I live and work in the UK, have done all my life. I hold nationality by birth. I do not work or live on any foreign country, therefore any other currency than Pounds Sterling is no use to me. The comment was made because of my ethnic origins. In that sense it is based on race only.

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The amount was less than £200.

 

A statement of that amount would not be sufficient to be defaming, because nobody would take seriously someone saying that £200 (or indeed less) would solve all of your financial problems.

 

Further:

 

They aren't libellous. Firstly because he hasn't circulated them to other people...

 

 

I have been defamed because he is saying the cleaner has more decency than me, implying that cleaners have lower decency than most people and i am lower than that.

 

But he implied that to you, not to someone else.

 

He can say what he likes to you if it is about you, and it will never be defamatory. It's when the comments are made to other people. This is why the comment is defamatory of the cleaner (because you are a third party).

 

I live and work in the UK, have done all my life. I hold nationality by birth. I do not work or live on any foreign country, therefore any other currency than Pounds Sterling is no use to me. The comment was made because of my ethnic origins. In that sense it is based on race only.

 

I don't agree, it could reasonably be taken as sincere. If it had been worded differently, it could have been unequivocally racially motivated; but in that form it isn't. Bear in mind that allegations of racism (criminal) must be proven beyond reasonable doubt. Reasonable doubt exists.

Edited by seftonview

If I've been helpful, please add to my rep. :)

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[/left]

 

 

 

I have been defamed because he is saying the cleaner has more decency than me, implying that cleaners have lower decency than most people and i am lower than that.

 

 

His cleaner. That's not cleaners in general.

 

Do you know the character of his cleaner?

 

Just pay a visit to the police with your emails as any other route will be costly and with little chance of success.

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I'm sorry, but we've all had to deal with stuff like this in our lives that's hurt our feelings, whether we're black, white, brown or whatever colour or race. Just forget about it and him and move on. It's not unique to you because your ethnic or whatever. Youre wasting your time and energy thinking up ways to get back at him. Move on and forget about him.

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I'm sorry, but we've all had to deal with stuff like this in our lives that's hurt our feelings, whether we're black, white, brown or whatever colour or race. Just forget about it and him and move on. It's not unique to you because your ethnic or whatever. Youre wasting your time and energy thinking up ways to get back at him. Move on and forget about him.

 

Seconded.I can't believe you have let it rob you of a whole week nearly.

 

Not very nice,granted, but if you have a look at a few of the threads on here you will find lots of us who would gladly swap places with you if that was all we had to worry about.

 

We might then be able to answer the phone & not hide when the postie is spotted.

 

MOVE ON.

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We might then be able to answer the phone & not hide when the postie is spotted.

 

MOVE ON.

 

Yes, OK. I'll let it be for now.

 

If you look at my other posts and threads, i'm not exactly solvent and have more problems to worry about than this. I do answer then phone now because it's enjoyable talking to them and do wait for the postie to bring me my next lot of write offs (unenforceable agreement) and bank charges payments.

 

Thanks.

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