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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Settled Debt Coming Back To haunt PLEASE HELP


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Hi

Can anyone please advise About 3yrs ago my friend bought a watch costing £80 from Kays Catalogue after making her last payment she was given a charge of £15 late payment fee, She refused to pay it because she said the statement had been late hense the late payment Well as you can imagine more & more £15's were added then passed to a DCA then they added fees for this an that which totalled to around £280. I wrote her a letter to get the debt passed back to Kays and after they looked at her statements & much debating with Kays they saw it was all fees & scrapped the debt & told her it was now sorted & that was the end of it but now out of the blue 3yrs later she has received a letter from a DCA demanding she pay £280 that was owed to Kays she is in a tissy over this can anyone help or is there any letter templates for this

Many Thanks

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Hi

told her it was now sorted & that was the end of it

 

Did she get this in writing? I would tell the DCA it is made up of unlawfull charges and put in a claim for them.

Just some guy. I try to help, but all advice is my opinion.

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can't see how you can claim back charges that you never actually paid:roll:

 

i think this is a case of a dca fishing on an old debt and seeing if they can catch a mug who will pay.

 

but yes, you need to find the old letter detailing that the debt is settled and copy it to the dca, or you need to get kays to write again confirming it is settled.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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can't see how you can claim back charges that you never actually paid:roll:

 

dx

 

The way I see it, if the debt is made up of charges irrespective if they were paid or not, if they go to court you counterclaim for the charges which will be ofset against the alleged debt, thus cancelling out what is owed.:cool:

 

Hey, I could be wrong.

Just some guy. I try to help, but all advice is my opinion.

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