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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Me vs Big Supermarket (DDA Claim)


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Just to let you all know, I have rejected outright the offer of settlement, for a number of reasons:- Good

 

1. They offered me a non-negotiable financial sum which was not a sufficient sum of money to compensate for injury to feelings, let alone the terms of the settlement agreement they wanted.

 

2. They required that I agree to total confidentiality relating to circumstances and settlement. If they want confidentiality then they should pay you for it .

I am not saying you should accept, as as you say publicising it and hopefully getting others to act within the law is worth more then any amount you can be paid.I personally would never agree to confidentiality .

 

3. They wanted me to agree not to bring another Claim again, the clause being worded in such a way that it would encompass further, seperate discrimination. They have no right to ask you to give up your legal rights in the future

 

I will be posting up full details of all correspondence, including particulars of claim, in the next few days.

 

I look forward to reading it :)

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Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

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If no conditions and you are happy with the money then fine if not let a judge decide .

 

Do not EVER give up your legal right to make future claims .. with this or any claim .. do not EVER agree to confidentiality in any claim.

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Sorry but you are wrong .. they can't bring a without prejudice letter into court without both sides agreeing ..they can bring a without prejudice save to costs into court ..

 

confidentiality IS a an unreasonable clause and one I for one would never agree to unless they paid me in a seperate agreement to keep quiet ..They want confidentiality then they pay for it.

 

2 mins n il get the relevant case law

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GRRRRRRRRRRRR it tool me bl**dy ages to find that :(

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please delete

Edited by Janet-M

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

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Good question. seftonview, when's the hearing?

 

How long is a piece of string ? :D

 

I think OP has said that he has issued a claim and now it's going through the slow court process .

 

Seftonview I would be interested in attending court with you to see how this is argued if you don't mind ? .:)

 

I very recently had to stop taking my kid to swimming for the very reason that I couldn't park in a disabled space ..The people using the gym or the staff themselves parked in them .Any protests I voiced got ignored. Well besides the one occassion when they coned a space just for my use :eek: so it was shut her up and tough luck on anyone else who can't use them .

 

I am watching this thread with interest and considering my options

Edited by Janet-M

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Originally Posted by legalpickle viewpost.gif

Have you written them a nasty letter at least? Even before considering court proceedings, a letter must be sent to them telling them of their options.

was you talking to me or OP ? :confused:

 

I'm guessing me as OP has already said he's already started proceedings . I would of course write a letter first as I did say I was considering my options .. did you not read my post :rolleyes::p

 

If I do decide to start a claim I will start my own thread and would not want Seftonviews thread Hi-jacked by a comment I have made .( its already been hi-jacked to death :( )

I was only pointing out that by people not 'policing' these parking places does make things very difficult for disabled people to make use of the facilities .As in my sons case he had to stop swimming .

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- nothing lost in doing so even if you don't decide to issue proceedings, at least you've had a jump start.

 

I have three children with special needs that I constantly have to fight for, almost weekly .. sometimes you just run out of fight and need time to recharge :( .

 

sorry again for Hi-jack I just wanted to explain that sometimes things are not as easy to do as it looks

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Firstly

 

CONGRATULATIONS

:D :D :D :D :D

 

I for one am glad you started this thread and made people aware that they are able to claim because of this .. for that THANK YOU

 

as a long standing user of CAG I also feel the need to apologise to you for the way some people have been right the way through your thread .I can assure you that the majority of the users in CAG are not like this .

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I hope you are not including me in that apology,

if you feel you was one of the people who was just plain nasty at times then yes .. if you think your posts have been helpful to the OP then no ..

 

I don't think it needs a genius to see the reasons behind your posts .. but of course my thoughts on your behaviour throughout this thread remain confidential :D

 

now go and bait someone else as I think you have failed to bait the OP and you will have even less chance of baiting me :rolleyes:

 

oh did I say CONGRATULATIONS seftonview anything you may have got is IMO well deserved and may hopefully get retailers to start abiding by the law .. or at least a step in the right direction :D

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Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

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can you give me and anyone else who might be interested a link to this law please.

 

You , no :D

 

anyone else who is interested would of done the same as me and actually done some research and found out for them selves :rolleyes:

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Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

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Girls and boys, don't make us take the toys away.

 

you might as well as my batteries have ran out :rolleyes:

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You have discounted anyone without a blue badge as disabled.

1 Meaning of “disability” and “disabled person”

 

(1) Subject to the provisions of Schedule 1, a person has a disability for the purposes of this Act if he has a physical or mental impairment which has a substantial and long-term adverse effect on his ability to carry out normal day-to-day activities.

(2) In this Act “disabled person” means a person who has a disability.

 

broken leg doesn't seem to be counted under the DDA .. but you could always take it up with your MP if you think it should be included .. a blue badge is a long established acceptance of confirming someone is disabled as far as parking goes.

 

a grovel is not needed :)

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.

 

:p snap

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Semantics - but that's my middle name.

I thought it was Al :rolleyes:

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Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

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Sorry you have had bad news LP :Cry:.. but I still wouldn't lower your usual excellent standards to the level of some others

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Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

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Thanks for the link Freebird I was aware of it but just clicked on it again and noticed this :eek:

Asda was “extremely shocked and disappointed” with its results, but added: “You have to understand that we have to be quite gentle [with enforcement] because we don`t want to upset anybody.”
OMG :eek:

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

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