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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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***Warning*** Combined Parking Solutions/CPS Lurking ***Warning***


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A number of the regular posters on this site have unearthed evidence that employees from Combined Parking Solutions aka CPS are lurking on the site. They read all postings and attempt to identify the driver from the information provided.

 

While this is not the end of the world, as they still have to produce evidence of their charges being valid and not penalty charges, and also that their alleged contracts do not breach the Unfair Terms in Consumer Contracts, it does mean the loss of your first line of defense.

 

In light of this if you have a "Parking Ticket"/Invoice from this firm then I suggest you do not use their name in any of your postings. If you do use the name in your postings then keep things in general terms.

 

It may pay you to use the name of another big firm such as Euro Car Park, NCP etc in your post as the advice will be the same but it will be impossible to link you with the details.

 

If you post any copies of invoices or letters that you receive then please make sure you blank out the following

 

1: Serial Number

2: Your Vehicle Registration Mark

3. Location

4. Date

5. Time

6. Letterhead

  • Haha 1

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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Is it just me that finds it more than a little distasteful that Perky has gone to the trouble of using Google Adwords to get a sponsored link for anybody searching a forum username? What an odious, vindictive little man.

It would appear that the user id's have been removed from the adwords although if you search on the posters real name (as it appears on the CPS website) it still comes up.

 

Just proves that CPS are reading this board yet again.

 

As they are reading these boards I'd like to leave a message for them.

 

Congratulations on your outstanding defeat in Oldham.

 

It's a bit difficult to prove who the contract exists with if you don't know who the driver was? Unlike the police you can't compel anyone to tell you and as you found out "we just know" doesn't quite cut the mustard as far as judge is concerned.

 

IMO you should sack whoever gave you the legal advice that said you had a solid case and should proceed to court.:D

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