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    • Thank you. Please will you repost your images in one single multipage PDF file – the right way round et cetera.  
    • And just to reiterate – I'm sorry if the message above sounds a bit harsh. We have to get the message out to other people who visit this thread as well. I realise that you are having a difficult time and we will do our best to help you, of course
    • The last photo shows the overflow carpark looking at the block which our room was located. When we got out of the car my partner thought that the building was for staff accommodation.  The unsecured bedroom window opened onto this car park.
    • Also I see that you are doing a lot of this on the telephone – and without any written confirmation. This is a big mistake. You need to start taking this matter seriously and so everything should go in writing. If you have telephone calls then they should normally be recorded. Read our customer services guide. You should make notes about every telephone call and then you should send an email to your telephone correspondence confirming what they have said or what they have agreed. It is important that you keep detailed paper trails here. Of course we may be jumping the gun and maybe big motoring world will step up to the mark – but I'm afraid that they have a lousy reputation has you have seen and so you need to start practising survival techniques and protecting yourself. You say for instance in your letter of rejection that the mechanic told you on the telephone that the gearbox needed replacing. Do you have any other evidence of this conversation? This is going to sound a bit harsh – but other people will be visiting this thread as well for their own purposes. You conducted their research about this company before you bought the vehicle. You now are fully aware that this is a company which can be very difficult to deal with and causes a lot of problems for many of their customers and yet you are still taking a telephone/verbal approach. Do I need to say any more? Also one of the documents you put up is an email exchange but it is not clear who is writing to who or what dates. If you showed this email to somebody in a pub they would be asking lots of questions about who sent the first message, who sent the second message, what dates were they sent et cetera. Please think about this before you post things. Please can you clarify the details of that email exchange. Please will you present the information carefully. We are all volunteers here and we have to rely on you to do the spadework
    • I told the DM that the room was not acceptable because of the reasons already mentioned. He informed me that they were full that night and that they could move me to the room next door (would not solve my problem with the rooms location). Told the DM that I could not stay in the room provided for the night so left no option but to leave. DM did not reply and I walked out.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Running without Road Fund Licence


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I'm waiting for someone to challenge the 'failure to display' a RFL. With DVLAs new computer system in place, police and others can check on thew spot whether a vehicle is road legal or not. Require a modified guiness lable to be showing somewhere on the car needs to be looked at - especially if it fell onto the floor (but was otherwise current).

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can you drive a sorn vehicle to a garage to have repairs done, I know I can drive it to an MOT but my car needs a few things fixed which I would rather do first.

 

Barclaycard Student credit card £400 partial refund received, S.A.R -

Open & Direct Finance- extortionate, cca to Rockwell debt collection they ran away, now with Bryan Carter, no cca 17/03/08 sent back to Open

Pugsley v Littlwoods, have not received the signed credit agreement only quoting reg of 1983

Pugsley v Fashion World JD williams, 17/03 2008 Debt Managers returning file to JD williams as they could not supply the credit agreement

Capital one MCOL Settled in full

Smile lba settled in full

advice is given informally and without liability and without prejudice.

 

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ahhh that is what they do is it, Most of the garages here won't take your car in for the work more than a day or so as they haven't got the room as property is pricey, garages are a bit thin on the ground here as they tend to sell up and build penthouse flats, and I don't want to keep getting it in and out of the garage either as it's a very very very tight fit! well I will book it in for a timing belt and mot at the same time and then see what else is wrong, was thinking about buying another car as a stop gap but I can't make my mind up so I think I will get this one fixed.

 

Barclaycard Student credit card £400 partial refund received, S.A.R -

Open & Direct Finance- extortionate, cca to Rockwell debt collection they ran away, now with Bryan Carter, no cca 17/03/08 sent back to Open

Pugsley v Littlwoods, have not received the signed credit agreement only quoting reg of 1983

Pugsley v Fashion World JD williams, 17/03 2008 Debt Managers returning file to JD williams as they could not supply the credit agreement

Capital one MCOL Settled in full

Smile lba settled in full

advice is given informally and without liability and without prejudice.

 

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NO - the only exception is to a testing station. The solution is to have the garage provide temporary plates to cover the vehicle in transit.

 

Depends on whether the garage is on the way to the testing station. You do not have to use the nearest one. A friend of mine was advised that he could pick up a car from Yorkshire and make an appointment at his local garage in Cambridge. If it failed he could still drive it home.

 

The exemption is to and from a pre-booked Mot test appointment

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I'm waiting for someone to challenge the 'failure to display' a RFL. With DVLAs new computer system in place, police and others can check on thew spot whether a vehicle is road legal or not. Require a modified guiness lable to be showing somewhere on the car needs to be looked at - especially if it fell onto the floor (but was otherwise current).

 

There are two separaet offences. One is not having a valid VED for the vehicle and this is enforced by the DVLA. Plod only report to them. This is what cen be checked 'on the spot'.

 

The second offence is failure to display and this is a Police matter and it is totally irrelevant whether the vehicle is taxed or not. The fact that a vehicle is taxed is not a defence to a charge of failure to display.

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Depends on whether the garage is on the way to the testing station. .The exemption is to and from a pre-booked Mot test appointment

 

Clearly the exemption would have to be both ways, otherwise there would be a lot of cars in garage forecourts, however your suggestion of going to the garage 'on the way' to an MoT test has been tried, and failed! A driver had pre-booked the MoT with no intention of turning up in order to get to the garage. Unfortunately, he was involven in a small accident, and his insurers agreed to pay the 3rd party claims but refused his on the basis the vehicle was not taxed or had an MoT. I was told normally these vehicles are also usually uninsured too....!

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thanks for letting me know I can go out of the area to get this fixed, will look into that pronto, I could book it in for a garage somewhere near a train station in the country, also I will benefit from hourly rates being a bit lower, I think it's £60/70 per hour labour here

 

Barclaycard Student credit card £400 partial refund received, S.A.R -

Open & Direct Finance- extortionate, cca to Rockwell debt collection they ran away, now with Bryan Carter, no cca 17/03/08 sent back to Open

Pugsley v Littlwoods, have not received the signed credit agreement only quoting reg of 1983

Pugsley v Fashion World JD williams, 17/03 2008 Debt Managers returning file to JD williams as they could not supply the credit agreement

Capital one MCOL Settled in full

Smile lba settled in full

advice is given informally and without liability and without prejudice.

 

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Have to agree. A garage can hire trade plates to assist you in getting the car to the garage legally - sometimes they even waive the fee if they're doing the work. All it takes is one SPECS or GATSO camera to clock you (or a police check) and you're in big trouble.

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I'm not planning to drive it on the road unless it is booked into an mot anyway

 

Barclaycard Student credit card £400 partial refund received, S.A.R -

Open & Direct Finance- extortionate, cca to Rockwell debt collection they ran away, now with Bryan Carter, no cca 17/03/08 sent back to Open

Pugsley v Littlwoods, have not received the signed credit agreement only quoting reg of 1983

Pugsley v Fashion World JD williams, 17/03 2008 Debt Managers returning file to JD williams as they could not supply the credit agreement

Capital one MCOL Settled in full

Smile lba settled in full

advice is given informally and without liability and without prejudice.

 

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  • 3 months later...
Even if you have road tax it is still an offence to "fail to display a current/valid excise licence" & thats what you would be fined for. As has been stated there is no such thing as 14 days grace

 

All Fixed Penalty notices can be disputed & you can elect to go to court. If you voluntary pay up then the "Bill of Rights" is not brought into play. Since decriminalisation of parking, councils should not use the terms "Penalty Notices" or "Fines" as these can only be administered after due process by a properly constituted court of law as per the "Bill of Rights". A fact they are just waking upto

 

Iv'e mentioned this before & it's important to note that if you live in publicly funded housing (Council or HA) & are parked even in your driveway you are still required to have valid road tax. You can't even SORN your vehicle. The council in such circumstances can & do have untaxed vehicles removed & crushed & you will be hit with a demand to pay at least £80 & it could be upto £1,000 plus all unpaid road tax

 

 

 

and i no what i would say. kiss my arse.they wouldnt get their money. and baliffs or time inside wouldnt worry me.

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well it passed it's mot easily which was a bit of a surprise and is now all legal.

 

I've even bought an old camper van to do up too, not very sensible but it is taxed , mot'd and insured but appears to be held together with rust.

 

Barclaycard Student credit card £400 partial refund received, S.A.R -

Open & Direct Finance- extortionate, cca to Rockwell debt collection they ran away, now with Bryan Carter, no cca 17/03/08 sent back to Open

Pugsley v Littlwoods, have not received the signed credit agreement only quoting reg of 1983

Pugsley v Fashion World JD williams, 17/03 2008 Debt Managers returning file to JD williams as they could not supply the credit agreement

Capital one MCOL Settled in full

Smile lba settled in full

advice is given informally and without liability and without prejudice.

 

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  • 3 weeks later...
If you live in publicly funded housing your vehicle must still be taxed.

 

 

I fail to understand why this is so. :?

 

Surely the driveway of such a house does not constitute a part of the public highway?

Cahoot - Rejection of offer sent 14/06/07

 

Barclaycard - S.A.R - (Subject Access Request) sent 22/03/07

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I fail to understand why this is so. :?

 

Surely the driveway of such a house does not constitute a part of the public highway?

 

Errr.... as it's quite obviously publicly owned I would think so, yes... it's not "Public Highway" anyway; it's if the car is anywhere ON PUBLIC LAND.

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Errr.... as it's quite obviously publicly owned I would think so, yes... it's not "Public Highway" anyway; it's if the car is anywhere ON PUBLIC LAND.

 

So if i keep a vehicle stored in the garage of a council house i am obliged to pay VED for this as it is on public land?

 

Edit - Even the Direct.gov and DVLA sites refer to requiring VED for use on a 'Public Road' not public land. I just cannot understand the reasoning behind this. Can anyone explain?

Cahoot - Rejection of offer sent 14/06/07

 

Barclaycard - S.A.R - (Subject Access Request) sent 22/03/07

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The council will send licenced recovery firms to remove it (even from driveways/gardens etc) as they have done in a number of boroughs around London.

 

OK but how are they able to when SORN and the relevant act(noted above by BB) stated VED is only required for the Public Road. Just because a piece of land is owned publicly doesn't automatically mean it suddenly becomes a public road.

 

How are they able to do this? It just doesn't make sense.

Cahoot - Rejection of offer sent 14/06/07

 

Barclaycard - S.A.R - (Subject Access Request) sent 22/03/07

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Do you SERIOUSLY want to test this in court? I say go ahead and best of luck to you. However I believe that the particular piece of information will already have been covered in Common Law - i.e. there will be a precedent setting case out there which clearly defines "public road" and includes publicly owned drives etc. I suspect that a piece of land becomes a "public road" when a vehicle drives onto it and it is publicly owned. It must be a "road" because it has "vehicles" driving on it. That's what I believe the legal interpretation will be.

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Well using your interpretation i could drive my car onto any piece of publicly owned land and it automatically becomes a road.

 

I am not looking for an argument i was looking for a straight answer to Joncris's earlier post where he stated that VED was a requirement to park a car on a driveway of a council house even though SORN does not state that this is so. He stated it as if it was a proven fact, i just wanted to know how this had been proven and evidence of this.

Cahoot - Rejection of offer sent 14/06/07

 

Barclaycard - S.A.R - (Subject Access Request) sent 22/03/07

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