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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mike's mum v The Funding Corporation


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Had never heard of these people until I accidently found out about my sons debt problems. Up until a few weeks ago he was on a DMP with Hamilton Locke which was sorted out by his now ex partner. As he was in arrears with his mortgage,he has cancelled his DD with HL and we are going it alone for the time being (with the most excellent support & encouragement from this site I might add). His largest unsecured creditor are these 'people'. It is for a car bought in Mar.06 and handed back in Oct 06. The cost of the car was £5800 but with the 'obligatory' PPI :rolleyes: and interest it amounts to a whopping £20,700 payable over five years. He is currently paying £110/month (negotiated by HL) but the full payment should be £335 for something he no longer has. Can they really make him pay all this money? I want to help him sort this & have no problems with him paying a proprtionate amount but what is our first step?

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I would say the first step would be to request a copy of his CCA to see what exactly it says about the PPI. It is possible he has been mis-sold it.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Hi Mikes Mum

 

I am having a similar issue with the hideous company. Slightly different i took out an unsecured loan in 2005 and was told that that the PPI was a condition of the loan. I am in the process of claiming this back with the help of this website. The company will try and bully you in to submission but stick to your guns and keep fighting. I have had several letters ignored by them and the staff are so rude. I have 1k left on my account which I am refusing to pay until this PPI + interest is removed which will be more that the 1k outstanding balance. I am now being contacted by some company called ACI who are threatening me with court action which i hope they do and we can get this sorted once and for all. Keep trying don't let these cowboys win!!

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Hello,lynseymc,

 

Mis-sold PPI is also on our agenda as it was strongly indicated that along with GAP insurance and Motor Warranty this was a condition of the loan. The car was collected in Oct.06 and most likely auctioned but he's never been notified whether the amount it went for has been deducted from his debt:(, so have sent an S.A.R. this week to find out what's what.

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  • 1 month later...

Have received a reply to our S.A.R from the Funding Corporation. Its horrendous. Statement has an opening balance of £5837 which was the cost of the car-at its highest it reached £20688. Debits include interest, option fee,admin fee, PPI (or RPI as they call it), Warranty & GAP insurance. There are a few late payment charges too. However, the car was surrendered in Oct 06 ('bought' in Mar.06), was sold at auction & account was credited with £2,297:(. They seem to have written off a number of amounts which looked great. The statement balance at 31st Oct06 was £7219-not too bad. Till I turned the page & saw on the same date 'Transfer Write-Off Rebate' of £8769 taking the debt back up to about 16 grand. Does anyone understand what on earth they are doing?

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