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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I'm ready to take you on Nationwide!!


lisa lash
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Ok, have finally got the hang of this thread thingy business at last! DPA letter to be sent once new account sorted, have three years bank statements which amount to just over two grand, so will be interesting to see the grand total that Nationwide have robbed off me. Thanks to this site I now have the courage to take them on, and yes a donation will definately be on its way. Was just wondering if it is over 5g what do I do then?

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I'd get your DPA sent now - it takes them up to 40 days to reply to that, then you'll have all the other stages to go through before they would contemplate closing your account.

 

If it is over 5k you would probably be best to split it down as it is a different ball game after that.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Ok Dolly will send off in the morning, thanks. Suppose special delivery would be wise?? I'm a wee bit overdrawn at the mo, if they ask for this back shall I just tell them to knock it off what they owe me? LOL :D

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Send your DPA request recorded delivery (don't forget the £10) or take it to a branch and get them to sign a receipt to say they have got it.

As for the overdraft, when you win ( :) ) they will more than likely credit it to your account anyway so it will be deducted from that.

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Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Cheers Dolly, will be down the post office at 9am on the dot! Was bit worried about the overdraft as I seem to live in it these days, shouldn't be as it's a fraction to what they owe me! Bring it on! :p

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Data Protection Act letter sent off recorded delivery first thing yesterday morning, so here goes, 40 days and counting! Gotta admit felt very nervous, but thanks to this site I know it'll be ok in the long run. :)

 

 

[Data Protection Act letter sent 29th June 2006]

[statements on way letter received 7th july 2006]

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Some things are just worth waiting for! (Like a few grand back off Nationwide for instance!) LOL :D Gather it can all happen pretty quickly after that, hope so coz the money is very much needed!

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Have opened up the step account with Natwest and in the process of opening the cashminder account with co-op aswell. Thank god they don't care bout my credit rating, it's soooo bad, thought I'd never get another account. Thanks to all the advice on this site, I am now covered should Nationwide close my account down. Once the statements arrive that's when I'm gonna really need your help!! Good luck to everyone doing this, hope I'm not the only one feeling petrified!:shock:

 

LL

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Hello everyone :) received letter from nationwide this morning, thanking me for my request for statements and to say that they are on their way. They wont be thanking me and sending polite letters out once I demand my money back! LOL:D

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