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    • you never use or give an email  2nd class stamp with free proof of posting from any po counter dx
    • Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • Hi I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.   It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.   Thanks!  
    • Rachel Reeves is set to reveal a public finances shortfall of billions on pounds after a snap audit.View the full article
    • Hi What they have asked in what you have highlighted isn't unusual at all as Councils have numerous different departments that deal with specific different areas within that council. So if what you are asking in your DSAR is say specific to Housing Benefit, Council Tax Benefit, Planning Permission etc then just let them know that specific area. On the other hand if you want every bit of DATA they hold on you then simply tell then ALL DATA they hold on you it's them up to then to go through all depts to check for it. 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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alone and helpless -v- RWC


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How do I handle this some advise and help please from anyone

 

Background, I left the UK to work abroad some 3 years ago, I am still here, I havent been able to get home to the UK in this time, today I recieved a call from my son to say he had recieved a letter from Robinson Way & Co stating they were calling to remove XXXX value of goods from his home for a debt against me with PayPal.

 

I have never used my sons address for anything, and never had any contact from this company or PayPal or anyone, I then found that ex wife, brothers, and all family members recieved same or simular.

 

My surname is unusual so I assume they sent same to everone.

 

What do I do, how do I respond?

 

Help please

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How have they actually worded the letter? RW&Co are not bailiffs so cannot remove goods. Even bailiffs require a court order to remove goods and this is only done under certain circumstances. Even then they are limited in what they can remove.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Ihave not seen the letter, for sure they have no court order, my son was histerical on the phone having been called by his wife who was understanderbly very worried and upset, being out of the country, I have recieved nothing. I dont have any debt with PayPal, so I am at a loss about this.

 

The company I am a part of in this country does have a PayPal account, but its not in dispute, is live and running. so I am at a loss, I certainly do not have one. I certainly dont owe them any money.

 

How do I respond to this, I need to get them away from my son etc, especially as my daughter in law has just had a baby.

 

He has given me the normal 0870 number, and a reference number, do I call them? do I give them my details here? I have read a lot on this site today, and all advise I see is say in writing only, how can I do that from here?

 

Any adivise would be welcomed

 

Rob

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Do not phone them, that will be pointless as they usually won't listen to you and just demand payment.

I then found that ex wife, brothers, and all family members recieved same or simular.

I would ask them to collectively make a complaint to Trading Standards.
I have read a lot on this site today, and all advise I see is say in writing only, how can I do that from here?

What country are you in. Normally you can reliably send letters by airmail or you could e-mail RW&Co. I believe their e-mail address is [email protected]

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Thanks Rory

 

I will compose an email now, I am in Romania, because I left the country, I do have difficulties with family members, so really cant contact them, and dont think they would help (hence the alone part).

 

I'll put the email on here maybe someone can say yes or no to it.

 

Thanks again

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I'll ask around and see if anyone has an actual e-mail address to a real person ar RW&Co rather than just their generic one.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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I propose to send the following email which is brief, but just asks for the details of the alleged debt

 

 

 

 

Rober

Reference: xxxxxxxx

I have been contacted by a number of people in the UK, who have received letters from you quoting the above reference number threatening to visit them to remove goods to the value of £1751.00 due as a debt to PayPal.

None of the recipients of the letter have my name, and I am not resident at any of the addresses that you have sent these letters too. Furthermore I am unaware of any debt that I have with PayPal.

Please supply details of the alleged debt, copy of letters sent by return email in order that I can look into the matter and get back to you.

Robe

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Good e-mail, however, I would put in big bold letters 'I DO NOT ACKNOWLEDGE ANY DEBT TO YOU OR YOUR CLIENTS' Robinson way are a bunch of happless, lying, cheats and they will try every trick in the book to make to think you owe money..

 

Manchester Trading Standards have a huge file on this company, they helped me sort out my complaint with them.

 

Good Luck

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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I managed to get the e-mail address of their Compliance and Complaints Manager, it's [email protected]

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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If you are going to e-mail her Robert191, you may wish to invest in a Consumer Action Group e-mail address, to add to the fact you are not going to take any nonsense over this matter and it will also protect your own e-mail address too.

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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