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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt Mountain's Missus Versus Halifax Bank Account.***WON***


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A Subject Access Request is EXACTLY what it says on the tin!!!

 

It covers EVERYTHING that is kept under the auspices of a Data Controller, pertaining to the Subject (...U, in other words!), + is eligible to be disclosed to the Subject in accordance with the Data Protection Act 1998...

Data Protection Act 1998 (c. 29)

 

This can include, Bank Transactions, Telephone Recordings, Handwritten Notes, CCTV Footage etc.

 

Further information, which U may find especially useful, can be found via browsing through the following link...

Department for Constitutional Affairs - Data Protection - Data Protection

 

 

...:)

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  • 1 month later...
It is very rare you do get a response at this stage, so dont bother waiting for them to respond...
???...SSL, the OP last Posted that they HAD received a negative response from Halifax BEFORE the given 14 days were up + both **Tilly** + myself Posted accordingly!...:rolleyes::p

 

 

...:)

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There is no need to SHOUT, or call me ignorant,

 

With respect I have received chargers back from

5 Credit cards,

1 PPP full refund

4 Halifax bank and 2 more in progress so I think I know what I am doing!

 

When you send your prim letter you are requesting a time scale for there reply that you are satisfied with, if after 1 day there reply saying No chance then you can proceed with your next move as they have responded and advised you have not got a chance!

 

In my opinion I would stop hanging on and get it in there and bring it to a swift end because we all know the outcome will be from one letter to the next.

I didn't call U ignorant.

...I said that U would appear to be extremely ignorant of CPR Protocols.

Despite me providing a link for U to view the possible consequences of your advice, U STILL appear to be extremely ignorant of CPR Protocols!...:rolleyes:

Just cos there have been ocassions where U may have rushed into litigation yourself + NOT had your fingers burnt, doesn't make the quite clear Protocols null + void forever, for everyone, especially the OP!...:rolleyes:

For the sake of a few days wait etc the percentage call would be to wait the FULL 14 days from the date of receipt of the Preliminary Letter.

...It's a no-brainer unless a Claimant is foolish...;)

...:)

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