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    • Thousands more passengers could face delays or cancellations after an arson attack on France's train network on Friday.View the full article
    • you never use or give an email  2nd class stamp with free proof of posting from any po counter dx
    • Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • Hi I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.   It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.   Thanks!  
    • Rachel Reeves is set to reveal a public finances shortfall of billions on pounds after a snap audit.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

devereaux v Abbey


Devereaux
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Hello I'm a bit of a tecno peasent so I'm not sure if I'm replying inthe right place. I started to claim charges back from Abbey on the 13/06/06 I have recenlty reveived a leter back from them with the mirofiche line. Ishall reply with the letter I saw on the forum tomorrow.

 

Funny thing is iIgot a call from Abbey this evening asking if I wanted help. They offered me a 'Manage down over draft' I was wondering if i accepted this help, it would hinder my chances of claiming a full refund. Ihave been well and truly stiched over the years, I am caliming from Jan 2000 should be in the region of 3 thousand.

 

can anybody give me advice on should i accept this help and still proceed with the action I'm taking against them. Or struggle on and wait?

 

many thanks sorry for spelling can smell pizza burning in the ioven!!:eek:

 

 

Devereaux x

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Hello Mechs and Clare. I'm a bit of techno peasent too. So I hope I'm posting this in the right place!! However I have recently started taking action against Abbey. I sent them my 10 pounds and received a bunch of statements dating back only untill September 2005 and Microfiche (fob off letter) letter. I am a little unsure of what to do next. they have untill 24th July to comply with my request for the full six years list of charges or statements. shall i just wait until this date then send the next letter? or..........write them another? feel like Im floundering a little ,would be greatfull if someone out there would chuck me a rubber ring????????

 

 

Decereaux

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Hello Mechs and Clare. I'm a bit of techno peasent too. So I hope I'm posting this in the right place!! However I have recently started taking action against Abbey. I sent them my 10 pounds and received a bunch of statements dating back only untill September 2005 and Microfiche (fob off letter) letter. I am a little unsure of what to do next. they have untill 24th July to comply with my request for the full six years list of charges or statements. shall i just wait until this date then send the next letter? or..........write them another? feel like Im floundering a little ,would be greatfull if someone out there would chuck me a rubber ring????????

 

 

Decereaux

 

Hi Decereaux your posts have been moved to here and I will go there and answer you

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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Hello Mechs and Clare. I'm a bit of techno peasent too. So I hope I'm posting this in the right place!! However I have recently started taking action against Abbey. I sent them my 10 pounds and received a bunch of statements dating back only untill September 2005 and Microfiche (fob off letter) letter. I am a little unsure of what to do next. they have untill 24th July to comply with my request for the full six years list of charges or statements. shall i just wait until this date then send the next letter? or..........write them another? feel like Im floundering a little ,would be greatfull if someone out there would chuck me a rubber ring????????

 

I personally would write back and say something on the lines of " under the Data Protection Act I am legally entitled to a list of charges relating to my account for the last 6 years you have supplied them back untill september 2005 and I am awaiting the remainder which I hope will arrive within the timescale of 40 days as allowed by the Data Protection Act and just to remind you that you have until the 24th july to comply"

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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Its not a problem, but to help you

Next time you need to ask sometjhing if you ask in this thread then you will be able to track it easier than asking several times in different threads :)

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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Hello.I have couple concerns Firstly am I posting this in the right place? Secondly I was reading else where on the site that I may be making the mistake of trying to claim for too many years. I currently claiming for six years worth of charges form Abbey National. My question is is this too much?

 

many thanks in advance

 

Devereaux

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Hey K,

 

I have sent the the later stating that they haxe 'X' amount if time to comply with the data protection act. The thing that baffled me was the fact that they sent me statements going back only as far as Sept 05. Kinda weird. Thanks for the reply will keep in touch.

 

 

Dev:o

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Hi Dev - my husband and myseld seem to be in the same boat as you and the 40 day cut off date is also the 24/7 with Abbey we received statements going back as far as March 2005 though. each one in seperate envelopes with mailshots for both of us. Postman not to happy that morning. We also had the same microfiche letter and were also unsure of whether to wait the 40 days or not. Someone suggested t us to wait and then send an estimate of the ones we are missing - as you have sent a chase up letter we will be interested to see what you get back.

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