Hey K, I have sent the the later stating that they haxe 'X' amount if time to comply with the data protection act. The thing that baffled me was the fact that they sent me statements going back only as far as Sept 05. Kinda weird. Thanks for the reply will keep in touch. Dev:o

Hello.I have couple concerns Firstly am I posting this in the right place? Secondly I was reading else where on the site that I may be making the mistake of trying to claim for too many years. I currently claiming for six years worth of charges form Abbey National. My question is is this too much? many thanks in advance Devereaux

Cheers for that! Sowly getting to grips with finding my way round the forum. Regards devereaux

Hello everyone. I have recently received a years worh of statements and Microfiche (fob off )letter. Abbey have until the 24/07 to comply with my request for information on charges in the last six years. Shall I wait untill this time is up or can i do anything in the meanwhile perhaps call the complience 'team'? I am unsure of exactly of how much I'm due because i haven't got all the information from Abbey as yet! However from the look of the charges I have been given its likely to be in the region of 2-3 thou. This site is such a help Will be donating DEFO! devereaux

Hello Mechs and Clare. I'm a bit of techno peasent too. So I hope I'm posting this in the right place!! However I have recently started taking action against Abbey. I sent them my 10 pounds and received a bunch of statements dating back only untill September 2005 and Microfiche (fob off letter) letter. I am a little unsure of what to do next. they have untill 24th July to comply with my request for the full six years list of charges or statements. shall i just wait until this date then send the next letter? or..........write them another? feel like Im floundering a little ,would be greatfull if someone out there would chuck me a rubber ring???????? Decereaux

Hello I'm a bit of a tecno peasent so I'm not sure if I'm replying inthe right place. I started to claim charges back from Abbey on the 13/06/06 I have recenlty reveived a leter back from them with the mirofiche line. Ishall reply with the letter I saw on the forum tomorrow. Funny thing is iIgot a call from Abbey this evening asking if I wanted help. They offered me a 'Manage down over draft' I was wondering if i accepted this help, it would hinder my chances of claiming a full refund. Ihave been well and truly stiched over the years, I am caliming from Jan 2000 should be in the region of 3 thousand. can anybody give me advice on should i accept this help and still proceed with the action I'm taking against them. Or struggle on and wait? many thanks sorry for spelling can smell pizza burning in the ioven!! Devereaux x