Excel Parking Ticket.

[Al27]

You've learned a valuable lesson.

 

If you want to do something else, try posting an envelope without any postage on it and write 'check enclosed' on the outside.

 

That'll leave 'em £1.75 out of pocket.

[Al27]

Good man.

 

We can help you with your claim if (when?) they don't return your money.

[Al27]

If you have paid to park, whether or not you punched in the right reg number, displayed a P&D ticket etc. is irrelevant.

 

It's no different from buying an item and refusing to show the receipt to the security guard at the door. Sure, it would make your life easier, but you are under no obligation to. And he has no powers to fine you or make you pay a 'not showing receipt when asked to' notice.

[Al27]

I am politely replying to them all and meanwhile have checked out their threats and County Court procedures and am quite happy to go forward. I am basically trying to cost these buggers as much as I can.

Have lost track of where you are up to but if you let me know I will tellyou what I did next and what the response was.

 

If you're willing to take them on and don't mind postage costs, it's possible to run rings round them with correspondence.

[Al27]

Chill

 

Mine took 6 months to arrive and I received two letters which I ignored. Nothing since.

 

 

 

 

There is a list of codes and a violation of Code 94 means that you have parked in a pay/display car park without displaying a valid ticket; the regulations may require you to buy a ticket (which you have done) but the requirement to input reg numbers if personal to the parking company. Parks are patrolled by wardens which is why you have to display your ticket and if they choose to ispense with wardens it is up to them to use a monitoring system that works.

 

You are under no obligation to input numbers or display passes once you've paid. Once you've paid, and they've accepted the money, that's it. They can't 'fine' you - only reclaim damages they've incurred from you not displaying a ticket with the right reg on. I fail to see how they can incur any damages whatsoever from this.

Contravention code means bugger all as well - it's just a ruse to sound more like a council PCN.

[Al27]

You should start your own thread.

 

I wouldn't have contacted them in the first place - you just got back their standard "appeal rejected" letter.

 

They'll be no particular reason the other cars escaped. The guy was probably on his tea break. It makes no difference.

 

Anyway, just ignore Excel and do not contact them again, no matter how many letters they send or how threatening they become. No point saying "see you in court" because they won't listen to you.

[Al27]

Continue to ignore.

[Al27]

You should start your own thread really, but unless you have some sort of agreement with the council, you owe the full £95. If you've been paying £5 a month and then they've taken £95, doesn't that mean you've paid too much overall?

 

I'd be glad if it's paid though. If you don't have an agreement about the £5 a month, it's status is basically outstanding and you eventually will be paid a visit by bailiffs.

[Al27]

Will this work eventually - Consumer Direct advice is to pay as they feel it is a breach of contract - but as I pointed out Excel have suffered no loss as the ticket was paid for.

 

Yes, ignoring does work. Consumer Direct are talking rubbish. By their reasoning if the sign had said £10,000, you would owe them that amount.

[Al27]

'Fine'? It's an unenforceable invoice.

 

Do what you should have done from the start - ignore them. Ignore all the threatening junkmail they will send you and they will give up.

[Al27]

You have two choices:

 

• stop paying them

and

• take them to court to reclaim the money they have stolen from you already.

 

You have been taken for a mug - you're their perfect victim. Do some research about credit ratings - you have to be taken to court, lose and still refuse to pay. You've more chance of winning the lottery.

 

Stop paying immediately. What kind of agreement do you have with them?

[Al27]

Excel have tried court twice I believe. They lost twice.

 

Odds are 0.1%, but no way on earth will any parking company try it on with a disabled person.

[Al27]

Is this another attempt to dupe the motorist into thinking that Excel are some kind of official body?

 

Most of the aspects of the [problem] are designed to do that!

[Al27]

We can only give you the same advice as we everyone:

 

• do not pay

• do not contact them

• they will send a heap of threatening junkmail - ignore the lot and they will go away

• the threatening junkmail will be designed to make you think you'll be taken to court, never be able to get a mortgage, yadda yadda. It's a load of crap. It's a [problem] - people pay up because they believe their lies. If they were truthful, nobody would pay.

• Chances of court action are very very remote. The charge is simply unenforceable - even more so in your case. £60/£100 for 7 minutes - no judge would entertain such a frivolous waste of court time.

 

Your terror is based on the idea an ordinary private company can issue fines, that they take everybody to court, they can easily win, that it's financially viable to take people to court, that you'd have to stand in a court room in front of a judge in a wig, that your life would be ruined if they won and that you'll have to pay hundreds of pounds etc. etc.

 

Every single one of those points isn't factual.

[Al27]

You could still pay at your convenience and get the CCJ removed once you've done so.

 

It'll never happen though - the charge is unenforceable tosh.

[Al27]

Expect 2 letters from Graham White. Then they give up.

 

Note that Graham White's phone number is one digit away from Roxburge's

[Al27]

You've tried to engage with them with their phoney appeals procedure twice. What do you think will happen the third time?

 

Do now what you should have done from day one - ignore everything and do not contact them again.

[Al27]

Send an email to the Manchester Evening News.

 

"[problematic] affecting Stockport's Christmas Trade" would be a good headline.

 

Send them this story about Excel: Judge quashes £300 parking fine...because it set out to ‘frighten and intimidate’ driver | Mail Online

[Al27]

This needs locking IMO.

[Al27]

Yep.

 

PCN stands for Penalty Charge Notice.

 

Private companies like to call their invoices 'Parking Charge Notices' just so they can use the same initials. Potentially fraudulent.

[Al27]

what's the worse that could happen ?

 

We'd give you the full defence and you'd just send it off.

[Al27]

It is public knowledge. Nowadays any person with two brain cells to rub together does a search on Google and finds out it's a [problem].

[Al27]

buffy there are a couple of things you can do.

 

(a) contact the DVLA by email and head a mail

FREEDOM OF INFORMATION act request (FOIa)

ask them how many registered keepers details Excel parking have asked for this year or last.

(b) you'll get this from them within 20 working days - then send this info to your local Trading standards - asking if a company that deals in parking should be amassing the figure (it's a massive number I'll tell you !) Surely if they are running their business correctly and not just running a [problem] should not change their operating practices so you pay on leaving. If this many issues arise each year on year - any decent organisation would fit barriers that take tickets - not boast about installing latest technology to identify vehicles leaving.

ask them for advice and maybe if they think like us along the lines that they need to investigate further.

 

 

the Freedom of Information Act will take you two mins in outlook

the message when it comes will take you another two mins to the trading stds ..

 

max time 10 mins of your life .. question is how much of your sleep have excel stolen from you with their letters and stress ?

 

FOIa is free, TS message is free as a citizen ... and all information requests they should comply.

 

Excellent. Let's get some details for every single sodding private company out there. Should be entertaining. I'll post the results here!

[Al27]

buffy there are a couple of things you can do.

 

(a) contact the DVLA by email and head a mail

FREEDOM OF INFORMATION act request (FOIa)

ask them how many registered keepers details Excel parking have asked for this year or last.

(b) you'll get this from them within 20 working days - then send this info to your local Trading standards - asking if a company that deals in parking should be amassing the figure (it's a massive number I'll tell you !) Surely if they are running their business correctly and not just running a [problem] should not change their operating practices so you pay on leaving. If this many issues arise each year on year - any decent organisation would fit barriers that take tickets - not boast about installing latest technology to identify vehicles leaving.

ask them for advice and maybe if they think like us along the lines that they need to investigate further.

 

 

the Freedom of Information Act will take you two mins in outlook

the message when it comes will take you another two mins to the trading stds ..

 

max time 10 mins of your life .. question is how much of your sleep have excel stolen from you with their letters and stress ?

 

FOIa is free, TS message is free as a citizen ... and all information requests they should comply.

 

Email sent:

 

 

 

 

Dear Sir,

 

Under the Freedom of Information Act 2000, please can you please supply me with the following information pertaining to the private companies listed in the attached PDF:

 

• total number of requests for registered keeper details ever made by each company

• number of requests for registered keeper details made by each company in the last 12 months

• total number of registered keeper details actually supplied by the DVLA for each company

• number of registered keeper details actually supplied by the DVLA for each company in the last 12 months

 

I appreciate this may be time consuming request but I would be grateful for your help.

 

Reply by either email or post will be fine.

 

Yours faithfully,

 

---

 

 

Of course, I'm fully expecting to get "the DVLA do not keep individual records from individual companies" as a reply. Cross that bridge when we come to it.

Edited July 9, 2010 by Al27

[Al27]

It's in Excel's interest to keep their heads down and just carry on with their chain letter [problem].