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Hi my name is Steve Ellaby

I have had trouble with my bank “Royal Bank of Scotland” for ages and I’m sick and tried of it all.

I would like to know how you first approach the bank requesting a record of all there bank charges, I would much appreciate any guidance.

Thanks

Steve Ellaby

:)

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Well, first, you post in the correct forum :D . (It's ok, I have moved it for you).

 

Then you read the FAQs on how to reclaim your bank charges, and the step-by-step. Then you read some of the forum material, especially what is relevant to your bank.

 

Once you're reasonably confident that you know what you're doing, you sock it to them. :D

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  • 2 weeks later...

I read the FAQ’s (As instructed LOL)

And I have completed and printed the template requesting all charges incurred,

I will be handing in the letter personally to my local branch tomorrow,

Wish me luck, I will keep you all posted.

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Good luck Steve!

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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I have handed the letter into the local branch on Friday the 14th personally with my ten pounds, , The ball is rolling now, I’m waiting for them to reply (Or not),

I will have do some more reading on the next stages but I’m feeling happy I have started,

Steve

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  • 2 weeks later...

Yeah, some banks wait right up until the deadline, some don't bother at all, just to make it trickier. Most (I think) send it out before the 40 day deadline.

 

Best thing is to hunt around for RBS people and see what happened with them. HBoS meself.

BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest

1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

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I waited about 30 days.....:-(

 

But I got them......now I'm going to get THEM

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Thanks Dave,

I have had no response from the RBOS,

Good piece of news on my local TV station though last night, The Nat-West settled with a customer who threatened to take them to court, they paid in full £3900 big ones. Very promising.

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Looking through my statements as well as referral charges etc I am also being charged interest monthly on my overdraft – the question is – What is the position with interest charges – are they justified ?

Any help comments would be gratefully received – thank you.

Regards, Steve.

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